TERMS & CONDITIONS
Welcome to WinstarTech@Lelong. Terms and conditions stated below applies to all visitors and users of WinstarTech@Lelong.
General
The content of terms and conditions may be change, move or delete at any time. Please note that WinstarTech@Lelong have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, WinstarTech will take immediate actions against the offender(s).
Site Contents and Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words "Contents of the Site" are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by WinstarTech@Lelong.
Comments and Feedbacks
All comments and feedbacks to WinstarTech@Lelong will be remain property.
User shall agree that there will be no comment(s) submitted to the WinstarTech@Lelong will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comments content made.
Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
Newsletter
User shall agree that WinstarTech may send newsletter regarding the latest news/products/promotions etc through email to the user.
Indemnification
The user shall agree to defend, indemnify and hold WinstarTech@Lelong harmless from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own risk. WinstarTech@Lelong will not be related or involve to any such website if the users content/product(s) got damaged or loss have any connection with third party site.
Inaccuracy Information
From time to time, there may be information on WinstarTech@Lelong that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out "Return and Refund Policy"
Termination
This agreement is effective unless and until either by the customer or WinstarTech@Lelong. Customer may terminate this agreement at any time. However, WinstarTech@Lelong may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
POLICY
Return and Refund Policy
· We do offer 7 Days Free Return Service for product which is defective upon delivery
· Please take note that warranty does not cover: If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
o Damages to item done deliberately or improper handling of it.
o Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
o Modifying, repairing the product without written consent.
· If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
· Please keep the packaging well and return the goods as a whole.
· We offer 7 days return period, with buyer paying the return postage unless item is proven defective upon receipt.
· WinstarTech will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
· Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.
· Policy on Out-of-Stock Items. Please contact us for investigation before you return the item to us.
o Scenario 1:
§ All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
§ In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
