* We reserve the right not to bare the fee charge if the buyer provided the unvalid shipping address and couldn't reach by transport / courrier company. Buyer should be responsible to your own unreachable shipping address including double charge shipping fee if buyer missed to pick up / collect the item without picking up the phone call during delivery.
** Sabah Sarawak Labuan Langkawi customer please direct contact our sales office via whatsapp 012-2029205 or 0123218205 for direct dealing and special arrangement for the posting goods due to certain areas are out of coverage by courier company and having limitation on big size parcel like bumper / bonnet / bodykit, flamable product / oil are not allow to post by flight.
*** Our company will do our best to serve the best to our customer and buyer also can count on our positive feedbacks, but we reserve the right not responsible to any unreasonable complaint / enquiries.
1. Lamps / Bumper / Windscreen / Bonnet / Fender / Bodykit (All Metal / Glass / Fiber / PU / Plastic Material) we suggest self-collect at our store or arrange own forwarder for own pick up from us to avoid chances of damage during posting. Customer have to agree to bare own responsible for any damage by requesting our company to send goods by post (by any courier company).
2. During Collection, please check immediately. Do not accept if the item is damage. Please return it immediately to courier company and buyer should take a photo and make a report by your own to courier company and ask for claim if possible.
3. Faulty item / Warranty item postage fee from buyer location to Work Zone Auto Trading is bare by Buyer.
4. For Warranty Items, Seller will take 1 to 2 weeks to verify the problem and make a reasonable respond / take action within a month.
5. Wrong order by customer is not allow to exchange or refund, so please triple check and double confirm the product model / car model is correct before making any payments.
6. Buyer / Customer has no right to ask for refund after made payment to our company. Due to stock turnover is fast and many uncertainties, our Company will only refund 90% of total payment if only the product is short of supply and customer not willing to wait for the new stock.
7. Before purchase anything from us, customer have to read and agree with the terms and condition above. Work Zone Auto Trading Reserve the right to make any changes without prior notice.