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YSHOLDING
Since: 09 Sep 2013
Store Rating:
★★★★★
N/A
TERMS & CONDITIONS


Return Policy

If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 7 days of the order date and issue a full refund.


All we ask is that the product is...
- not used
- in the same condition you received it
- in the original box and / or packaging
We value your shopping experience on top of everything else, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.

If the goods/products has been used or damaged by the customer, there will not be any refund. smart saveline will also not be responsible if your shipment is lost during the return transit

Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.

Policy

Warranty and Return Policy

Please follow the steps mentioned below to claim warranty / return goods:

1. Contact us by email to specialmillenniumssdn@yahoo.com.my with detailed description and photos or videos if possible, and we will confirm whether it is operational problem or quality problem.

2. We will advise you with possible resolutions after our confirmation.

3. We will accept your requirement of returning if all the solutions are not workable.

4. You have to immediately send the items together with the original packaging and accessories unless an exception is agreed in advance.

5. We will inform you once we receive the returned goods. Replacements or repaired items will be shipped back via regular air mail with prior notice.

POLICY


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