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castleIT
Since: 30 Jun 2008
Store Rating:
★★★★★
More than 24H
DELIVERY


Courier Services

SHIP and PROCESS: All confirmed order will be processed and shipped within 24-business hour, except for weekend and public holidays will be arranged by next working day.

Once order shipped, delivery normally takes 1 working day to reach within West Malaysia | 4-7 working day (POS Malaysia) or 1-2 working day (POSLAJU) to reach East Malaysia.

Moreover, you will receive a shipment completed update and confirmation details that contains your parcel tracking on Lelong.

Weight (Samples)

Light-weighted items (below 1KG) - Processor, Memory RAM, Flash Drive, Software, Mouse, and etc.

Heavy-weighted (above 1.5KG) - Power Supply, Monitor, CPU Case, Motherboard, Printer, and etc.

Peninsular (West Malaysia)

- All orders will be delivered by POSLaju / GDExpress (ETA 1-working day)

- Orders to Free Trade Zone will be delivered by POSLaju (ETA 1 to 2-working day)

Sarawak / Sabah / Labuan (East Malaysia)

- Light-weighted order delivers by POSLaju (ETA 1 to 2-working day) as default courier method, changing to other couriers may required to top-up for additional cost.

- Heavy-weighted order delivers by POS Malaysia (ETA 3 to 7-working day) as default shipping method, top-up may required for upgrading to a quicker courier such as POSLaju, GDEXpress and etc.

NOTE: If you want other courier services, kindly remark on your order or notify us (call) as early as possible, else we may not be able to change it once the shipment has left our warehouse.

Fast Delivery: The default delivery method to East Malaysia is POS Malaysia. Customer who prefers fast shipment is required upgrade to POSLAJU, top-up cost may vary depends on the size and weight of the parcel, we will notify you the top-up details for your confirmation before releasing your order.

Delivery Details (required): Your name (Recipient), delivery address, contact number, and email address (for Warranty). Moreover, student, lecturer, or work identification number may also required for delivery to school, corporate or government departments.

Shiping Destination: We deliver to both nationwide worldwide, delivery rates may vary depends on your location and by which courier.

Late Shipment: We do not guarantee transit times and delivery fees are non-refundable through us. However, the delivery ship methods listed below are guaranteed directly through the shipping carrier with certain exceptions such as weather delays, traffic delays, and failed delivery attempts. Customer is advised to direct contact the courier if you think your delivery is late or being delayed for any factors.

Incomplete or Incorrect Address: Please double check your delivery address while placing order. Errors on your delivery address may incur parcel return or reject during courier transit. In this case, customer is required to repay the cost for resending parcel.


 


 

Estimation of Shipment Rate        
Destination First Price (RM) Subsequently, every addtional 500gram (RM) Remark
Peninsular Malaysia 500 gram 6.00 1.20


Gdexpress (Default Delivery)

Poslaju (Parcel below 900 Gram)

Sabah / Labuan 500 gram 9.00 2.20

Poslaju (Default Delivery for parcel below 1.5kg)


POS Malaysia (Default Delivery for parcel above 1.6kg+)

Poslaju (Upgrade faster delivery for parcel above 1.5kg, will require top-up by customer)

Sarawak 500 gram 9.00 2.20

Poslaju (Default Delivery for parcel below 1.5kg)


POS Malaysia (Default Delivery for parcel above 1.6kg+)

Poslaju (Upgrade faster delivery for parcel above 1.5kg, will require top-up by customer)

International - - - Please Call to Ask

 


 

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