Since: 20 Jul 2016
Store Rating:

Welcome to CEO Gallery Sdn Bhd online store http://www.ceogallery.com.my. Terms and conditions stated below applies to all visitors and users of CEO Gallery Sdn Bhd. You're bound by these terms and conditions as long as you're on http://www.ceogallery.com.my.

The content of terms and conditions may be change, move or delete at any time. Please note that CEO Gallery Sdn Bhd have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, CEO Gallery Sdn Bhd will take immediate actions against the offender(s).

Site Contents and Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by CEO Gallery Sdn Bhd.

Comments and Feedbacks
All comments and feedbacks to http://www.ceogallery.com.my will be remain CEO Gallery Sdn Bhd's property.

User shall agree that there will be no comment(s) submitted to the http://www.ceogallery.com.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user's monitor.

User shall agree that CEO Gallery Sdn Bhd may send newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold CEO Gallery Sdn Bhd harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk. CEO Gallery Sdn Bhd (http://www.ceogallery.com.my) will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information
From time to time, there may be information on http://www.ceogallery.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

This agreement is effective unless and until either by the customer or CEO Gallery Sdn Bhd may terminate this agreement at any time. However, CEO Gallery Sdn Bhd may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.


Warranty Policy

  • All sales are considered final, no return or refund will be entertained.
  • CEO Gallery's warranty policy is in accordance with the Terms and Conditions of its respective suppliers or manufacturer.
  • CEO Gallery will provide 1st Year Warranty Service for delivery to(and from) the manufacturer's Service Centre.
  • All courier charges for sending and returning product for warranty purposes from customer will be borne by customer, except if we send the wrong parcel or defective (DOA) product to you.
  • Product(s) with warranty period more than one year can be arrange by CEO Gallery to(and from) the manufacturer's Service Centre at the customer's expense (after 12months from the date of Tax Invoice and within the manufacturer's warranty, all part, labor and shipping fee is chargeable).
  • Working products found incompatible with customer's Desktop PC or Notebook will not be entitled for any exchange.

7 (Seven) Days DOA Claim from Date of Receipt

Product may be return for DOA claim on any of the following reasons:-

  • Product Dead-On-Arrival (DOA)

Any electronic devices that cannot be switched-on/power-on, with no physical scratches/damages

  • Received damaged parcel from the courier agent
  • Delivered wrong parcel


DOA Claim Procedure

Email to us at admin@ceogallery.com.my within 7(Seven) days from date of receiving the parcel, and indicate the following details:

  • Tax Invoice Number:
  • Name:
  • Address:
  • Contact no:
  • Attached product photo(s)
  • Reason for return: (1) Dead-On-Arrival (2) Damaged Parcel (3) Wrong Parcel

Goods must be returned in its Original box and / or packaging along with the accompanied accessories (including manual, drivers, cables and etc.). For gadget or electronic devices, it must not have been used or installed or had any data input on any reasons. For damaged or wrongly delivered parcels, all sealed must not be opened on any reasons.

Once we received your DOA claim request, we shall contact you within 3 business days with complete return instructions.

If your DOA claim is valid
  • We will process a NEW replacement and we will also reimburse the courier charges of your return shipping. (Based-on standard shipping method)
If your DOA claim is NOT valid
  • We will notify you and send the item back to you. We will NOT reimburse your courier charges.


Kindly include DOA Return slip and Original Cash Bill into the parcel and ship to:



(453370-D l GST ID: 000682774528)
Lot 16556, Jalan Kencana 20, Taman Kencana,56100 Cheras, Kuala Lumpur.
Contact No: +603 4280 6636
Contact No: +6016 215 7080
Email: admin@ceogallery.com.my
Office Hour: Mon-Fri l 9am-6pm

(Special Note) Please keep the Tracking Number for the parcel provided by Courier Company to monitor your shipment to us.

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