When you bidding/buying on this item, you are agree to the terms and condition.
All shipments using Registered Air Mail, Poslaju EMS , Courier Service, FedEx or UPS, your telephone number is a MUST to complete the procedure with Registered Air Mail, Poslaju EMS, Courier Service, FedEx or UPS.
Payment need to be made within 48 hours of successful bid/buy. Non-paying bidder will be reported to Lelong and Blacklisted. We reserve the right to cancel the deal and resell the item without prior notice.
We will check and do the best to make sure the item in good condition before send out.
We cant ensure that all product in live posting are in-stock. Live products will only update from time to time. If item is out of stock (this may happen occasionally as we listing more than hundred of items, it is hard for us to control our stock.) , we will contact you immediately for a refund or exchange, or wait for the new stock arrive. Anyway, we may replace some similiar item should you agree. A last we will refund back your money should you wish not to change or wait for the item arrive.
About Us Contact Us
We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.
We guarantee that all the items we carry are authentic and brand new. Unless otherwise stated.
We trade with genuine items here and will provide a 100% refund if proven that the item/s that you bought is/are fakes.
All warranty will be covered under respective brand manufacturer, warranty period might be vary according to the types of product.
Manufacturers defects are covered under warranty, this does not cover battery, damage resulting from misused, accident, rough handling and other condition as stated by the manufacturer warranty card.
If you receive the item and satisfied with our product and/or service, we would be very glad if you can take a minute to leave us a positive feedback, which means a lot in our future undertakings. Your recognition is our motivation in developing our business to serve you even better.
If you are unsatisfied with the item and/or service and plan to give us a neutral/negative feedback, please do not feel obliged to write to us immediately. We really love to do our best in resolving your problem in the shortest possible time.
Return Item Policy
Goods sold are not returnable or exchangeable as non of the manufacturers or distributors in Malaysia do provide return policy. Seller will not responsible for lost and damaged during shipping period. All claims of damage/lost in transit will inform the buyer if the claim is successful.
We accept return if item is defective upon receipt.
If you received an incorrect item, not authentic, we will gladly replace the item and pay for the additional delivery charge incurred. In the case of replacement not available, refund will be promptly issued.Upon receipt of item, if there is any defect/damage, please email to notify us within 2 days.
Buyer will have to pay for the return shipping fees (defected item), seller pay for the replacement of delivery fees. The returned item must be in complete set or same as the condition as we ship out. Must be sent back within 7 days.
No used item or damaged item is allowed. Only manufacturer defect is accepted.
Shipping and handling charges, insurance and other fees are not refundable in any case. Please keep all packing material and documentation in the event of your equipment that has to be serviced, repaired or returned. The customer holds the responsibility for the package until it arrives at our location.