TERMS & CONDITIONS
Buyer MUST Read
Goods sold are not returnable, exchangeable or refundable.
All confirmed order must pay within 5 days.
Please allow us 1 to 2 working days to process order shipment.
Tracking code will be updated on Shipment Date next day before.
If the product you ordered is out of stock, seller may cancel your order with reason. We will contact u via e-mail/lelong message box/phone. (PLEASE FILL MOBILE NUMBER)
Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.
Prices, specifications and availability of products are subject to change without prior notice. Due to the dynamic nature of the computer industry, may not reflect current technical information. Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction.
Please request for your hard copy receipt at order remark.
Physical damage to the product caused by purchaser due to neligence or abuse.
Refund only for item status stock out/not available,
Bank-In direct to seller is fully refund.
Netpay credit card payment is fully refund.
Netpay bank-in is fully refund.
Any item purchased from Cmn Mobile Store may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left Cmn Mobile Store), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. Cmn Mobile Store reserves the rights to reject or refuse to refund if the item has been unsealed by the customer.
*Payment details required: Bank/Date/Time/Amount or Receipt.
*Delivery details required: Name/Address/Contact/E-Mail.
*Tracking code will be updated on next day morning.
*Shipped to University/College/School, must provide student ID as reference.
*Payment by CHEQUE need to wait 3 days for clearing.
*Fund transfers from different bank may caused 1-day delay for delivery.
- New: Item is New and Never used.
- Used: Item will show moderate signs of use and wear as described in listing. It has been thoroughly tested and is 100% functional.
Standard Package Definitions:-
- 1-Original Battery.
- 1-Original Travel Charger.
- 1-Original Box with Manual Book.
- 1-Original Headset-depending on model,some models don't come with this item as Standard Package.
- 1-Original Data Cable-depending on phone model,some models don't come with this item as Standard Package.
- 1-Memory Card -card size depending on model,some models don't come with this item as Standard Package.
Please keep courier receipt Tracking Code or Order ID as references for warranty.
All products comes with warranty, details please refer seller.
Product warranty claims for repair/replace will take 3 to 8 weeks duration, product is return to distributor manufacturer.
1 to 1 exchange policy only 1week from our shop, after 1week is return to distributor rma.
Warranty do not cover burn, mark, lightning strike, water, during courier delivery or any physical defect/damage caused.
Warranty do not cover modification, personal repair or excessive over-clocking results in malfunction.
Registration warranty by buyer. (Certain product)
Sending warranty processing and delivery charges pay by buyer.
Extended warranty by manufacturer or distributor after the first year, if you send RMA to us, it may have extra charges.
RMA / WARRANTY PROCESSING:
Send an e-mail for inquiry email@example.com
2)LETTER WITH YOUR INFORMATION:
-Order ID/Invoice Number/Purchase Date
-Problem simple desription
3)RETURN TO OUR WARRANTY DEPARTMENT.