Shipping is available from Monday to Friday except for weekend and public holiday.
Parcel will be shipped out to your doorstep on the next day after the payment received.
Delivery of parcel will takes 1 to 2 working days for Peninsular Malaysia, 2 to 3 working days for Sabah and Sarawak. (For Kedah and Kelantan, postage service is not available on Friday and Saturday.)
Tracking number will be provided for your easy delivery tracking.
Before accepting the parcel from courier services, please ensure that the parcel is in a good condition (Eg: No broken package). If the parcel is not properly sealed before received, please call us immediately or you may ask them to return the item to us.
Customer has to contact us if he/she has not received the item after delivery had been made.
Lost or stolen parcel will not be responsible by the company, but we will provide the shipment detail for reference.
If the parcel is being delivered to an office, hotel, etc., the carrier may accept the signature of receptionist or representative upon delivery. We shall be deemed to have fulfilled our entire delivery obligation.