We strive to deliver your purchased products in shortest time possible. All orders placed in AQSA STORE are in processed as soon as the transaction is confirmed.
Currently, we can only send orders to street addresses in Peninsular Malaysia only. We do not deliver to a PO Box address and East Malaysia (Sabah or Sarawak). We are unable to ship to any International address.
FREE SHIPPING is provided for delivery within Peninsular Malaysia. You may self-collect your orders at any of our sales offices during our operational hours (9am – 9pm Monday-Sunday) if you choose to do so.
Confirmed orders will usually be processed and dispatched within 24 hours from the date of confirmation. While we make every attempts to fill all orders placed in timely manner, some orders may be delayed because of shipment arrangement or backordered. If this is the case, you will receive notification via call, SMS, WhatsApp or e-mail. Please check and confirm your telephone no. and delivery address upon checkout should we need to reach you.
There may be a slight delay during peak festive seasons and special occasions. All customers are advised to place orders early to avoid any delays.