Maximum 7 Business Days Order Processing Policy*
In most cases we are able to process orders on the same day OR next business day (Monday - Friday), provided the order is placed before 12.00 noon. We cannot guarantee this but make every efforts to do so. If any order case when we are unable to ship out within 7 business days, we are willing to FULLY REFUND. This is our main commitment to our customers.
*Domestic shipment (Within Malaysia): Shipping may take at least 7 business days from the date of shipment.
7 Business Days Order Processing policy does not apply to:
- International Orders.
- Orders placed on Saturdays, Sundays and public holidays.
- Orders for large props or Special Order items.
- Pre-order items.
How are shipping and handling charges determined?
Shipping and handling rates are determined by the total weight / dimension of all of the merchandise ordered, secured wrapping and packing cost, also handling cost from our warehouse to Post Office.
We do not only handle your order promptly, but secure to minimize your chances of loss irritation.
We will update shipment tracking reference on the same day of shipping.
When your shipment arrives:
When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable items and if there are issues please contact us immediately.
Package / Merchandise that arrived damaged in transit must be reported to us the same day. Please have the delivery driver make a note if the package they deliver shows signs of damage before signing for it.
* Maximum 7 Business Days Order Processing policy applicable to ALL payment methods.
About Combine Shipping
We allowed Combine Shipping helping customers to save some shipping charge.
How it work?
Lets explain with an example:-
You buys 3 items using the Shopping Cart (add all items you need into shopping cart, do not click BUYNOW or Netpay separately) :
Item A: Shipping fee RM8
Item B: Shipping fee RM20
Item C: Shipping fee RM12
System will pick up the most expensive Shipping fee, which isRM20 in this case, and add RM3.00 to each additional items.
RM20 + RM3 + RM3
You only need to pay RM26.00 instead of RM40.00
Is there somewhere I can go to view the product prior to purchasing?
Unfortunately, we do not have a physical retail store and for safety reasons we are unable to welcome customers in our warehouse. Should you have any enquiry with regards to our products, please do not hesitate to contact us via whatsapp, e-mail or PM.
Contact no. 016-6429428
Email : email@example.com