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salespedia
Since: 20 Jul 2019
Store Rating:
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TERMS & CONDITIONS


Terms & Conditions

 

Welcome to www.salespedia.com.my web site online store. Terms and conditions stated below applies to all visitors and users of WL SALESPEDIA TRADING. You're bound by these terms and conditions as long as you're on www.salespedia.com.my.



General
The content of terms and conditions may be change, move or delete at any time. Please note that WL SALESPEDIA TRADING have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, WL SALESPEDIA TRADING will take immediate actions against the offender(s).



Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by WL SALESPEDIA TRADING.



Comments and Feedbacks
All comments and feedbacks to www.salespedia.com.my will be remain WL SALESPEDIA TRADING's property.

User shall agree that there will be no comment(s) submitted to the www.salespedia.com.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.



Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
 



Newsletter
User shall agree that WL SALESPEDIA TRADING may send newsletter regarding the latest news/products/promotions etc through email to the user.



Indemnification
The user shall agree to defend, indemnify and hold WL SALESPEDIA TRADING harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.



Link to other sites
Any access link to third party sites is at your own risk. www.salespedia.com.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.



Inaccuracy Information
From time to time, there may be information on www.salespedia.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out Return and Refund Policy.



Termination
This agreement is effective unless and until either by the customer or www.salespedia.com.my. Customer may terminate this agreement at any time. However, www.salespedia.com.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

POLICY


Return & Refund Policy

 

Refund Policy

As a standard process if the order is not processed because of some technical error or cancelled by the user, then the refund will be initiated in same Credit card / Debit card or online banking account through which the order has been originally processed. (Refund handling charges 3% will be applicable in case of cancellation of order from user end over and above the cancellation charges as specified in the order) .



Exchange policy

Faulty/defective products purchased from us can only be exchanged if:

  1. The fault is reported within 3 working days from the date of acceptance of delivery

  2. The product is returned to us in its original package

  3. The fault is verified to be genuine and not as a result of mishandling by the customer


     

    Return policy

    Returns are acceptable only if:

  4. The product is damaged and/or defective

  5. Damage and/or defect is not as a result of customer’s fault

  6. The wrong item has been delivered

  7. The product is not as advertised (the products does not match with the website image, description and specification)

  8. The product delivered is missing some parts


     

    We strongly advise our customers to check and verify product(s) upon delivery. If you discover that goods are damaged, we will replace that goods as soon as we can or full refund amount you paid.

    Some items/conditions are NOT allow to return. For items which has obvious sign of use, custom order by customers, goods purchase from other Sellers etc. 

    The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will NOT be any refund.
    WL SALESPEDIA TRADING will also NOT be responsible if your shipment is lost during the return transit. 

    Once we have checked and confirm the goods/products, customer will received their refund within 1 Month after the confirmation.


     

    Please return your purchase to the following address:


    WL SALESPEDIA TRADING

    12A,Jalan Damai Perdana 1/9B,

    Bandar Damai Perdana, 

    56000 Kuala Lumpur

    Please contact us at wl.salespedia@gmail.com or 018-380 6133 if you have any questions or doubts

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