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sallychong87
Since: 01 Jun 2013
Store Rating:
★★★★★
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TERMS & CONDITIONS


NOTES FOR BUYERS

1)WE POST FROM SUNDAY TO THURSDAY BASED ON KEDAH WORKING DAYS

2)PAYMENT VERIFY BY LELONG BEFORE 9 A.M., ITEM WILL BE POST ON SAME POSTING DAY.
FOR WIGS:

1)DUE TO DIFFERENT MONITOR SETTING AND LIGHTING IN PHOTO SHOOTING, SOME CHARACTERISTICS OF PRODUCT SUCH AS COLOR AND SIZE MAY BE SLIGHTLY DIFFERENT.
2)MEASUREMENT ERROR FOR WIG EST. 1-5CM.
3)WEARING TECHNIQUES AND A PERSON’S FACE AND BODY CHARACTERISTICS BRING DIFFERENT LOOKS.
4)HAIRFALL IS COMMON BECAUSE THERE ARE SOME EXTRA HAIR SLIPPED IN THE WIG. AFTER COMB IT SEVERAL TIME, THIS MIGHT NOT BE AN ISSUE.
5)FOR WIG EXTENSIONS, PLS TAKE NOTE THAT WE HAVE FEW COLOR OPTIONS ONLY. YOU CANNOT ASSUME THAT THE EXTENSION COLOR IS 100% MATCH YOUR HAIR COLOR.
6)DUE TO HYGIENIC REASONS (SCALP PROBLEM, SKIN DISEASES HAVE RISK OF INFECTION TO OTHERS), WIG NOT ENTITLED FOR RETURN.
FOR BAGS:

1)MEASUREMENT ERROR FOR BAG EST. 1-3CM.
2)IF YOU FOUND THE EXTRA THREADS, IT IS NORMAL. PLEASE TRIM IT YOURSELF.
 
RULES FOR BUYERS:

1)SHIPMENT TRACKING NUMBERS IS PROVIDED TO BUYERS. HENCE, BUYERS WHO DID NOT TAKE THEIR RESPONSIBILITY TO TRACK THEIR PARCEL AND CAUSE THE PARCEL RETURN TO SELLER (UNCLAIM PARCEL); WE WILL NOT APPROVE FOR REFUND. BUYER SHOULD PAY THE POSTAGE FOR US TO REPOST THE PARCEL.
2)PLEASE TRACK YOUR PARCEL USING POSLAJU APPLICATIONS.
3)BASED ON POSLAJU SOP, ESTIMATE (DIJANGKA) 1-3 WORKING DAYS (COUNT START A DAY AFTER POST) DELIVERY WITHIN WEST MALAYSIA, ESTIMATE (DIJANGKA) 3-5 WORKING DAYS DELIVERY WITHIN EAST MALAYSIA. BUYERS SHOULD TAKE NOTE THAT THERE MUST BE RISK OF DELAY FOR ANY COURIER. IF THE PARCEL STILL NOT DELIVER WITHIN THE “ESTIMATEDPERIOD”, BUYERS CAN CONTACT US TO MAKE A REPORT TO POSLAJU. WE WILL HELP YOU TO FOLLOW UP THE CASE.
4)PLEASE DO NOT SIMPLY GIVE BAD RATING BEFORE CONTACT SELLER. WE HAVE RIGHTS TO KNOW AND EXPLAIN FOR YOUR DISSATISFACTION.
5)FOR THOSE BUYERS THAT GIVE BASELESS ALLEGATIONS, WE WILL BLOCK IMMEDIATELY.
6) ONCE YOU PLACE ORDER AND MAKE PAYMENT IN OUR STORE, IT MEANS THAT YOU ACKNOWLEDGE AND AGREED WITH OUR STORE TERMS AND CONDITIONS AND THE RULES STATED.

POLICY


NOTES FOR BUYERS

1)WE POST FROM SUNDAY TO THURSDAY BASED ON KEDAH WORKING DAYS

2)PAYMENT VERIFY BY LELONG BEFORE 9 A.M., ITEM WILL BE POST ON SAME POSTING DAY.
FOR WIGS:

1)DUE TO DIFFERENT MONITOR SETTING AND LIGHTING IN PHOTO SHOOTING, SOME CHARACTERISTICS OF PRODUCT SUCH AS COLOR AND SIZE MAY BE SLIGHTLY DIFFERENT.
2)MEASUREMENT ERROR FOR WIG EST. 1-5CM.
3)WEARING TECHNIQUES AND A PERSON’S FACE AND BODY CHARACTERISTICS BRING DIFFERENT LOOKS.
4)HAIRFALL IS COMMON BECAUSE THERE ARE SOME EXTRA HAIR SLIPPED IN THE WIG. AFTER COMB IT SEVERAL TIME, THIS MIGHT NOT BE AN ISSUE.
5)FOR WIG EXTENSIONS, PLS TAKE NOTE THAT WE HAVE FEW COLOR OPTIONS ONLY. YOU CANNOT ASSUME THAT THE EXTENSION COLOR IS 100% MATCH YOUR HAIR COLOR.
6)DUE TO HYGIENIC REASONS (SCALP PROBLEM, SKIN DISEASES HAVE RISK OF INFECTION TO OTHERS), WIG NOT ENTITLED FOR RETURN.
FOR BAGS:

1)MEASUREMENT ERROR FOR BAG EST. 1-3CM.
2)IF YOU FOUND THE EXTRA THREADS, IT IS NORMAL. PLEASE TRIM IT YOURSELF.
 
RULES FOR BUYERS:

1)SHIPMENT TRACKING NUMBERS IS PROVIDED TO BUYERS. HENCE, BUYERS WHO DID NOT TAKE THEIR RESPONSIBILITY TO TRACK THEIR PARCEL AND CAUSE THE PARCEL RETURN TO SELLER (UNCLAIM PARCEL); WE WILL NOT APPROVE FOR REFUND. BUYER SHOULD PAY THE POSTAGE FOR US TO REPOST THE PARCEL.
2)PLEASE TRACK YOUR PARCEL USING POSLAJU APPLICATIONS.
3)BASED ON POSLAJU SOP, ESTIMATE (DIJANGKA) 1-3 WORKING DAYS (COUNT START A DAY AFTER POST) DELIVERY WITHIN WEST MALAYSIA, ESTIMATE (DIJANGKA) 3-5 WORKING DAYS DELIVERY WITHIN EAST MALAYSIA. BUYERS SHOULD TAKE NOTE THAT THERE MUST BE RISK OF DELAY FOR ANY COURIER. IF THE PARCEL STILL NOT DELIVER WITHIN THE “ESTIMATEDPERIOD”, BUYERS CAN CONTACT US TO MAKE A REPORT TO POSLAJU. WE WILL HELP YOU TO FOLLOW UP THE CASE.
4)PLEASE DO NOT SIMPLY GIVE BAD RATING BEFORE CONTACT SELLER. WE HAVE RIGHTS TO KNOW AND EXPLAIN FOR YOUR DISSATISFACTION.
5)FOR THOSE BUYERS THAT GIVE BASELESS ALLEGATIONS, WE WILL BLOCK IMMEDIATELY.
6) ONCE YOU PLACE ORDER AND MAKE PAYMENT IN OUR STORE, IT MEANS THAT YOU ACKNOWLEDGE AND AGREED WITH OUR STORE TERMS AND CONDITIONS AND THE RULES STATED.

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