Since: 14 Oct 2014
Store Rating:

A. Webpage Terms of Use.


Please read these terms of use carefully before using this Webpage (“Website”). The following terms and conditions govern your use of this Website. The Website is available for your use only on the condition that you agree to the terms of use mentioned here in below. If you do not agree to the terms of use, DO NOT access or use the Website. By accessing the Website, you signify your agreement to be bound by the terms of use.

1. Scope Of Terms And Conditions:

These terms and conditions govern your use of the Website and all applications, software and services (collectively referred to as "Services") available via the Website, except to the extent such Services are the subject of a separate agreement.

2. Modifications:

Total-Gears may revise and update these terms of use at any time. Your continued usage of the Website after any changes of these terms of use will mean that you accept those changes. Any aspect of the Website may be changed, supplemented, deleted or updated without prior notice at the sole discretion of Total-Gears.

3. Privacy Policy

Total-Gears pay great attention to the privacy of members, and establishes the privacy policy as follows, to help you understand how Total-Gears using and protecting the personal information provided by members.

a. Acquisition and use of information:

It is unnecessary to enter any personal information when browsing Total-Gears, and the purpose of acquisition of personal information is to enable us to provide users with online shopping service.

b. Disclosure of Information:

All information provided to Total-Gears is considered to be confidential and will not be disclosed by Total-Gears to any third party except as may be required for the provision of the services.

c. Security of information:

When you are shopping online, your personal information (including the information of credit card) is protected by SSL encryption technology in data transmission through the Internet.

d. Measurements for privacy protection:

If you do not allow the use of cookies files, please configure it in your Internet browser. We apply the password protection in account data and personal information for all registered members. We suggest that you logout your account and close your browser after completing your operation. In this way, your personal data and messages will not be read by any other person on shared computer.

4. Restrictions On Use Of The Website:

a. You shall not disguise the origin of information transmitted through the Website.

b. All use of this site is bound by the Disclaimer clause.

c. You will not place false or misleading information on the Website.

d. You will not use or access any service, information, application or software available via the Website in a manner not expressly permitted by Total-Gears.

e. You will not input to the Website any information which contains viruses, Trojan horses, worms, malicious software or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Website or information or that infringes the Intellectual Property rights of another.

f. Certain areas of the Website are restricted to certain users of this Website.

g. You may not use or access the Website in any way that in Total-Gears' judgment adversely affects the performance or function of the Website or interferes with the ability of authorized parties to access the Website.

h. You may not frame or utilize framing techniques to enclose any portion or aspect of the Content or Information without the express written consent of Total-Gears.

5. Termination:

You agree that Total-Gears in its sole discretion, may terminate or suspend your use of the Website at any time and for any or no reason in its sole discretion, even if access and use continues to be allowed to others. Upon such suspension or termination, you must immediately (a) discontinue use of the Website and (b) destroy any copies you have made of any portion of the content. Accessing the Website after such termination, suspension or discontinuation shall constitute an act of trespass. Further, you agree that Total-Gears shall not be liable to you or any third party for any termination or suspension of your access to the Website.

6. Limitation of Liabilities:

Shopping at Total-Gears via Lelong.my page contents is at your own risk. Total-Gears will in no event be liable to you or any person or entity claiming through you for any direct, indirect consequential, incidental or other damages under any theory of law for any errors in or the use of or the inability to use Total-Gears' page and its content including without limitation, damages for lost profits, business, data or damage to any computer systems, even if you have advised Total-Gears of the possibility of such damage.

7. Indemnity:

You agree to defend, indemnify and hold harmless Total-Gears and their respective officers and directors from any and all claims (i) arising out of your breach of any of these terms and conditions and (ii) any of your activities conducted in connection with this Website.

8. Information Accuracy:

Total-Gears' pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at our discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. Total-Gears exclude any obligation or responsibility for this content.

9. Waiver:

Total-Gears'' failure to enforce the strict performance of any provision of the Terms and Conditions will not constitute a waiver of its right to subsequently enforce such provision or any other provisions of the Terms and Conditions.


B. Product Warranty.

All products in this Website are brand new and genuine. Warranty of the products depend on what specifically offered by respective manufacturer. If you are unsure, please do not hesitate to contact us before proceeding with your order.



Refund and Return Policy

1. All of the products purchased from Total-Gears are delivered on First Order First Served basis.

2. Sale, discounted and promotional items CANNOT be returned, exchanged or refunded under any circumstances.

3. Refund and return applicable for non-discount/non-sale/non-promotional items only under these circumstances:

• Wrong product delivered to customer

• Product malfunction or damaged (defect).

4. Refund and return options will be offered to customer as listed below:

Option 1: Product Exchange

a) Exchange with other product listed in Total-Gears

b) If value of newly selected product exceeds the other one, the difference thereof should be paid by customer

c) If value of newly selected product is less than the other one, then the difference thereof will be refunded.

Option 2:

Full refund to customer:

a) For payment paid thru our payment gateway (NetPay), we will notify our payment gateway service provider to cancel the relevant transaction.

b) Please allow 7 to 14 working days for refund process and refund amount will be shown in customer's credit card statement.

c) For other payment methods, customer will have to provide their bank details to Total-Gears.

d) Please allow 7 working days for the refund process and a copy of bank slip will be forwarded to customer.


5. Customer is wholly responsible for the cost of returning the goods that the customer wish to refund and return

6. All refund or exchange for any items purchased must be returned to us within 3 working days upon receiving of the products ordered (pickup or delivery). No further dispute will be entertained after 3 working days.

7. Total-Gears will not be responsible for any damage of product during transportation, since it cannot be controlled by us. In any case, we will keep the product perfect and pack it well before delivery.

8. Total-Gears will not be responsible for any packages that were returned for failure of delivery (multiple delivery attempts, insufficient address information, refusal, etc.) or packages lost. In addition, if re-delivery is required, the delivery postage and other expenses shall be paid by customer.

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