loading
vdirect
Since: 10 Mar 2020
Store Rating:
★★★★★
N/A
TERMS & CONDITIONS


Please read and understand our Terms Conditions prior purchase:

1. All items are quoted in Malaysia Ringgit.

2. All items' prices are non-negotiable.

3. All items sold are not exchangeable.

4. Full refunds guarantee in the case of:

          i ) Out of stock

          ii) Damage items

5. There might be some color differences compare with actual items due to lighting and monitor settings.

6. Due to the human measurement method is used, there might be a 3-4cm variation. This will be considered as normal.

7. Warranty is vary based on individual products which stated in products posting details.

8. We only accept payment through NetPay in our store.

9. All items are thoroughly inspected before delivery. We will fully responsible if the product(s) damaged on arrival due to delivery mishandling. Please report to us via email/ PM within 48hours (2 days) from the time of package arriving. Any report after 48hours (2 days) shall not be entertain.

10. We will ship out your order accordingly based on our shipment durations stated in our individual product posting. We will contact /PM you if the shipment will be late. A shipment tracking reference will be updated after the item being shipped out.

11. We reserve the right to amend our terms and conditions without prior notice when deemed necessary.

12. By placing an order with us, you agree to be bound by the Terms Conditions.

POLICY


Please read and understand our Terms Conditions prior purchase:

1. All items are thoroughly inspected before delivery. We will fully responsible if the product(s) damaged on arrival due to delivery mishandling. Please report to us via e-mail/ PM within 48hours (2 days) from the time of package arriving. Any report after 48hours (2 days) shall not be entertain.

2.  Full refunds guarantee in the case of:

i ) Out of stock

ii) Damage items

3. We do not replace or exchange for damaged goods. 

Steps to request a refund and return for damage goods:

1. E-mail/ PM us within 48hours upon receiving the goods by giving us below info: 

Order ID

Attached damage goods picture

2. Send us back the damaged goods with all tags intact.

3. After receiving the damaged goods by our team, we will proceed with a refund by notifying you via e-mail/ PM. 

4. Kindly return goods to below address: 

           6th. Floor, Tower 1,

           Puchong Financial Corporate Centre (PFCC)

           Jalan Puteri 1/2, Bandar Puteri,

           47100 Puchong, Selangor.

* Kindly note that we will not responsible for all return shipping and handling fees. 

Operating Hour

Copyright © 2021 Interbase Resources Sdn. Bhd. (465435-U).
All product names are trademarks of their respective companies.
Lelong.my is not affiliated with or endorsed by any company listed on this site.