Since: 15 Aug 2013
Store Rating:

What if the item(s) you order is out of stock after payment made???

1. If you direct banking cash to VJ Store's bank account >>> Full Refund to you

2. If you pay by credit card through NetPay system >>> Full Refund to you

3. If you pay by online banking through NetPay system >>> ONLY refund 97% of the total amount you paid. It is due to 3% already charges by NetPay.


What if stocks has been sold and delivered to you, you request refund after that?

1. We're apologize with that, it is NO REFUNDABLE for whatsoever reason.

2. The goods sold are not returnable, refundable or exchangeable.


Deposit that you made for the comfirmation goods reserve are not refundable

We do not take any responsible under goods missing/damaged by Courier Services, but buyer have the right to claim back from courier services companies. (PLEASE CONTACT US FOR ADDITIONAL INSURANCE COVERAGE ON SHIPMENT)
We do not deal with walk-in customer unless you made an order from our store and place a minimum deposit of RM100/RM50 for your comfirmation order.


All IT field products price change without prior notice.

Warranty and Return Policy FOR ALL LAPTOPS

You may send your notebook to the brand's service centre to claim a warranty.

All laptop sold by VJ Store is warranty by manufacturer.


Products Warranty Registration

Lenovo Laptop

1. click -> http://support.lenovo.com/my/ms/documents/hf0033412.

Prepare below information and email to Lenovo : ASEAN@lenovoreg.com

  • Invoice copy (VJ Store's Invoice)
  • Laptop purchase date format as Jan 1st 2012
  • Laptop Serial Number
  • Laptop Type for Think-branded product

3. After email sent, wait for 5-7 working days. Once complete, they will reply your email as confirmation.

4. Finish


Asus Laptop

1. Register Asus laptop through online -> https://account.asus.com/loginform.aspx?skey=b6c0b1c4e83649fbbbf0c757eebaee82

2. Register an Asus account and proceed with the warranty registration.


Toshiba Laptop

Register Toshiba laptop through online -> http://pc.toshiba-asia.com/sg/support/selectserv


Toll free number 1-800-816-188


Dell Products

Please call Dell Malaysia to register your products's warranty.

1800222091 for commercial products
1800880022 for consumer products
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