Once payment is made, customer is required to e-mail us the Payment Details to firstname.lastname@example.org Strictly follow the format as below to ensure any issue on payment:
Email : ( Your Living Gears account e-mail address )
Order ID : ( ****** )
Bank Name : ( The bank used to transfer this payment )
Date : ( Date of money transferred )
Amount : ( RM***.** )
Payment Evidence : ( Reference Number or a copy of payment slip )
Upload your payment details/receipt/bank-in slip/ etc to your LELONG Order.
If you need support and help, please email to email@example.com or whtsapp +60163141988
What are the shipping guidelines?
We strive to pack and ship all orders within 24 hours after payment is received. Orders made on Saturday will be shipped on Monday.
Delivery Duration: ( East and West Malaysia )
Poslaju: 1-3 Days
Skynet: 1-3 Days
We assure the condition of every item we sell. If you are not completely satisfied with your purchase, you may return it within 7 days of receipt for a prompt refund.
How do I return an item?
Follow these simple steps:
Notify us. By calling or drop us an e-mail to inform us your order ID and that you wish to return your purchase.
Package your return. Package the return items securely, preferably using the original shipping box. Be sure to include all original packaging and enclosed materials including invoice, authenticity cards, and dustbags.
Ship it to us. Ship your item using your preferred shipping carrier to:
Living Planet Enterprise
B-G-12, Blok B, BBT One,
Lebuh Batu Nilam 2,
Bandar Bukit Tinggi,
41200 Klang, Selangor, Malaysia
We recommend insuring your shipment for the appropriate amount. Within 2-3 business days upon receipt of your returned merchandise, you will be issued a refund for the original sales price and any taxes in the same form as the original payment method. Please note that this credit will not include any original shipping charges.
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.