^^> Please check our product photo and description before placing any order, thank you
^^>shipped within 24hours working day ONLY
^^> Delivery by Pos Laju (1-3 days) . MAY LONGER during Heavy Load or Festive Season. If Exceeded 3 days Please Call 1300300300 to report late delivery. We are not always monitoring the track number. Each buyer are responsible to trace and locate your own parcel.
^^> Courier Service (Pos Laju, Skynet ) are not related with us, therefore their good or bad services are not our responsibility. No other option.
^^> Cut Off Time 1PM for better Preparation, however if we have enough Time, we may still process New order until 3.00PM.
No Need Call, No need Call, No need to CALL. We will have trouble of recognizing your identity. All we need is BELOW.
Whatsapp 0137660425. ACS.WASAP.MY ,
4: Introduce Yourself . Please provide LELONG BUYER ID for us to locate your IDENTITY, DATE OF PURCHASE ETC
1. Detail of the problem, provide some picture etc
Adapter come with 3 month warranty (manufacturing Not causes by human ) .
Adapter : 1 Time exchange only within 3 month, because we cannot determine what cause the adapter to be faulty, most of other buyer purchase of adapter without any problem or never fail earlier, therefore to be fair only 1 time exchange only is allow. If secondly product came faulty we will consider it caused by external source
Power Cord: has 3 days warranty
Please Remember that if you not agree with this term , you can always buy somewhere or others store.
- Less problem among other parts. normally we will test by keyboard tester before shipping. only some model which not suit for our tester.
-3 month warranty (manufacturing not human mistake)
-for example: Keyboard is fill with dust, food, cigarrette dust, water damage. This will surely cause keyboard problem. this example of human mistake or external source.
-avoid reinserting keyboard cable to connector many time. this will cause cable line scratching. This will also voiding warranty.
-avoid using battery until 0% or draining, this will cause battery failed to recharge. always start to recharge when battery at 20% low. Any problem facing Regarding battery unable to recharge will cause you to sent back to Us for recharging battery externally. Please pay the shipping return charge on your own.
RETURNING AND EXCHANGE (Revise on 14/7/17)
-BUYER are responsible to PAY for the SHIPPING COST of returning item TO US. Electronic Product ESPECIALLY Laptop Adapter tend to be fault in the way we think it's a 50-50 of your side or manufacturing side. Most lucky buyer used our product without problem FEW with problem. Of course each item send is tested and run without load at least for 5 minutes. So we cannot judge.
SHIPPING COST IS A service charge by another party to pay for deliver item. SIMILARLY when you bought thing offline you need to pay for YOUR OIL too. If you prefer a free shipping and free return Please buy at Lazada!!!!
NEVER NEVER NEVER NEVER ASK ABOUT WHO GOING TO PAY FOR YOUR RETURN ITEM TO US. IT'S YOU. If Not Agree please dont consider to buy here. Less one trouble for US later.
We will bear the cost for RESHIPPING item TO YOU back. We will happy to get an understanding buyer than an unreasonable buyer..
RECEIVE A MISMATCH ITEM
For example, you ordered an adapter and receive a keyboard, or you order a asus keyboard and receive a HP keyboard. BY OUR MISTAKE, kindly return item for exchange and will provide shipping REFUND. This is 100% of our FAULT. sorry but no sorry we will avoid this kind of problem so chance of receiving item differently is very less.
ORDER MISTAKE BY YOUR OWN FAULT
Exchange is allow, but please pay for extra cost if any. Please also pay for RETURN AND RESHIPPING COST.
Please also read our description, our listing is consider 98% accurate, 2% may not. Not sure always whatsapp 0137660425,