Model / SKU
Items are READY STOCK from Melaka,MY.
Payment made before 2pm will be posted on the same working day. Postage working day (Monday-Friday, excluding public holidays). Normally the item shall arrive at your door step within 1-3 working days but it depends on the courier service company.
We also open for pre-order for out of stock sizes (14 working days).
Cutting: Standard cutting (26-32)
Payment method :
1) ATM transfer
2) E-banking (internet payment)
3) Pay at bank counter
4) Pay by Cash Deposit Machine
As the machine only accept RM10 note, if your order amount is RM43, please pay RM50 and we will return the balance of RM7 together with the item you order.
Pay to anyone of the below account numbers :-
Maybank : Fashionhomez Online Store 506164203863
RHB : Tung Chai Len 106085 - 00054093
CIMB Bank : Fashionhomez Online Store 8005505912
Public Bank : Fashionhomez Online Store 3176708915
After payment done inform below detail by leaving message at our website / email (firstname.lastname@example.org)/ WhatsApp or SMS (0127021238):
which bank account:
(please advise if you pay from another bank (interbank) example AmBank to MBB, or HLB to PBB)
We can return the extra money in the parcel as request (not more than RM10).
As the money transfer to us is only purely for buying our items, we will not transfer back the money (except for item order is out of stock).
- Please note that due to limited stock, please only place order if you can make payment within 3 days.
- All offer item to be paid with 24 hours.
- Please do not simply amend or cancel your order or-else we are not able to reserve the item for you
- Hope you can understand our difficulty.
- The price is fixed, non-negotiable
- The Default Image is not real picture, our supplier is copy the latest fashion design and therefore color, material, measurement and design may be slightly difference. But we provided real picture on descriptions.
- Price not included postage, refer here for postage.
- We deliver according to the order details, if any amendment please check and confirm the order (product and consignee detail) before payment make.
- If the item order is out of stock we will refund to customer. For pre-order customer can request for refund for the if the item not able to post out within12 working days after payment made (if pay after 6pm consider as next day order).
- We will post the ready stock item on the same working day if payment make before 2pm and courier take 1-2 working days to deliver. We cannot guarantee when your order will reach you as courier service is beyond our control.
- Customer should understand that we are not selling the original product, where the item sometime might have very minor defect (dirty, glue, stain or etc), even we try our best to inspect the item but our staff is human, so might have human error where they overlook it. If you are looking for perfect item and cannot accept minor defect, we suggest you not to place order on our website.
- Once sold the item are not refundable. Customer can only return to exchange if with our permission. If we allow you to exchange or return, please follow the exchange / return policy below.
- The shop owner may amend the Rules and Regulations as and when necessary
- Please contact us for more information. Call 012-7021238 or email email@example.com
In most cases, we allow to exchange if the customer follow our terms and condition but it depends on the quantity you order and exchange, also, how often the customer ask for exchange.
Only ready stock is allowed to exchange (pre-order is treat as purchase on behalf, no exchange and no return is allow), and it can be change with our ready stock only.
1) Need to inform us within 3 days from date received (example received on 1st, latest inform us by 3rd), please email to inform which order no. which product code and reason, without this info did not serve as a valid notification.
2) Need to return within 3 days (example received on 1st - return latest on 3rd) from date received.
3) Item is in original condition and no defect. (if due to quality problem, the item can only replace with the same item and same size only), shoes must have shoes box.
4) Need to get our permission before item return, if it has been return without our permission, please arrange your courier to collect back.
5) Those items changed is not allow to change again. When send back the item us, kindly make sure it is in original condition where the plastic bag/other packing with the correct code. please writte the order no. and code number on the paper so that we can identify the item is from whom.
If we have agreed for exchange, kindly make a replacement order for the item you want and inform us that this new order is to replace with the old order.
Postage bear by whom:
A) Due to send wrong item - we will fully responsible if wrong item sent to customer. Included postage send to and from customer.
B) Due to Defect - we will inspect all item before send out, anyway if there is still any defect you can email us together with the picture. Can only replace with the same item. Customer need to pay postage for item return to us, and we will bear for the postage for replacement to them. Customer might feel that it is very unfair to them but we are sorry to say that we also need to pay the postage to replace to them, we also do not want this thing to happen but our staff are human where they can also overlook. And our margin has not allowed us to cover both way postage. Just like you buy a shirt from a shop and notice have defect when you reach home, the shop owner will not pay you petrol or taxi fare.
C) Due to size not fit, color, measurement or design difference picture, do not like the item.... -All information/detail/picture of the products are given by suppliers as reference only, if customer want to change due to design/material/measurement is difference, we can allow you to change to other it if this is not pre-order item, but customer need to pay both way postage and follow our exchange policy.
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