Terms of Service
Terms and Condition for Purchases from our Online Store
Operated on Lelong.com.my
These are the Terms and Conditions for our Terms of Service. We in this agreement refers to , the owner and operator of iBright online store (operated on lelong.com.my).
Orders will be fulfilled within two business days, at most - unless otherwise stated in the availability information for the particular item. Please allow for two to three business days for delivery, depending on location it is delivered to. As soon as possible, we will email, fax or SMS to you a tracking number for you to track the package.
Order Cancellation or Alterations
No order cancellations or alternations are allowed. This is because once posted, we are not able to recall the package.As such, we do not offer any offer cancellation or alterations of confirmed purchases.
Free Gifts Promotional Items
*While stock last. If we are not able to delivery the advertised free gift (if any is indeed advertised), we reserve the right to replace the free gift, solely at our descretion, with another item at the same value. We strive to update our advertisements to accurately reflect our inventory levels, but some circumstances are beyond our control.
Unable to Fulfil Orders
In the event that your order cannot be fulfilled for whatever reasons, we reserve the right to offer you an alternative product or a full refund of the amount paid. Refunds will be made within two business days subject to clearance by the various financial institution providers. We reserve the right to make a partial delivery of goods that are available and refund payment for goods that cannot be delivered.
We are not liable for any losses or damaged arising from orders that we are unable to fulfill. Our liability is only limited to refunding the full payment made for the goods that cannot be delivered.
All refunds are in the form of a cheque or any other mutually agreed refund methods.
Transfer of Rights
The transfer of rights for any good purchase shall only be effective when payment has been cleared. This is different from payment made. For example, it may take banks two days to clear cheques deposited. Unless otherwise agreed, we shall process orders upon payment clearance.
Postage and Liability During Postage
is only liable to the point the items are posted. shall NOT be liable or be responsible for packages lost. We are not liable for any theft or damage during postage / delivery. As an option, you may purchase insurance for delivery. Please drop us a note if you wish to take up this option.
It is the Customer's responsibility to fulfill any import requirements or pay for any Customs duty. iBright is not able to be responsible for Customs clearance. However, all shipments to Sabah, Sarawak and international destinations shall be included with three (3) copies of a proforma invoice to facilitate customs clearance.
Our responsibility ceases one the package has been dropped off to the courier service, similar FOB terms as per INCOTERMS 2010. Again, we are not responsible for failure to deliver due to incorrect address, no one to accept the shipment or delays due to whatsoever reasons.
If items are returned to us due to failure to deliver for whatsoever reasons, reserves the right to further invoice and collect payment to cover the cost of resending the items.
Returned items (returned to ) that are uncollected, unclaimed for the next 30 days shall be disposed of the sole discretion of with NOrefunds to the purchaser / customer.
Terms and Condition of Using the Website
For terms and condition of using this website (without making any purchase), please refer to our Site Disclaimer.
Changes to the Terms
reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of Our Website after any changes to Terms will signify your agreement to be bound by them.
You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by to resolve any legal matter arising from this agreement or related to your use of . If the court of law having jurisdiction, rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.
If you have any querries on the above-mentioned terms and conditions in our Terms of Service, please contact us immediate.