All photographs of the item are taken at close proximity, there might be slightly different in color / material.
All sold are not exchangeable /returnable/ refundable in any circumstances.
We reserve the right to change these terms and condition without prior notice.
Online Buying Policy
1. Once buyer make payment, it means the buyer accept all the "Online Buying Policy" and "Warranty Policy".
2. Seller will check and confirm the goods is correct and it is in working condition and no physical damage before sending.
3. Buyer should unseal the parcel and check before doing singanature upon receiving parcel.
4. Once the tracking number show "Consignment has successfully delivered", buyer cannot claim for physical damage warranty(we will consider it as user damages).
5. Seller will only replace if tracking number show "Consignee refuse to collect parcel".
6. Seller will not responsible for parcel lost or damage during the delivery. All damage must be claimed with the courier service company. However, seller will helps buyer to proof that the parcel is lost if the parcel lost during delivery.
All product in blure74 store is entitled to 7days warranty (start calculate from the date you receive) due toproduct is manufactured defected.
For warranty claims:.
STEP 1: Email email@example.com and provide the following details:
- Name (Please indicate you purchase from LELONG)
- Contact number
- Delivery address
- Purchase Order number
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation)
to blure74 store. Inspection will takes 3-5 working days. After inspection complete, we will inform you the result.
* Delivery or Shipping costs for warranty claim / return covered by customer.
* blure74 store will cover repair and delivery costs of replacement product to customer.
* Warranty claims which do not fulfil the steps above will not be processed due to missing information.