We guarantee that all products shipped will reach customer in its goods condition as possible. In case of damaged parcel upon arrival, ECENTURY99 will take Full Responsibility and compensate you with a new shipment Or other action alternative.
Kindly contact us at firstname.lastname@example.org within 24 hours / 017-3380840 with clear photographs/picture for report if your received product is damaged or faulty.
PARCEL NOT YET REACH ??
If your parcel does not arrive after 3-5 working days from shipped out
1) Please Check your letter box and a notice might be left at your letter box to inform you that your parcel is ready to be collected at your nearest courier-service provider ; OR
2) you check the status of your parcel for confirmation OR
3) you can call to Inquire status with parcel tracking number provided by us.
POS LAJU 1300-300-300
YAMATO TA-Q-BIN 03-80226579
4) contact our support team at email@example.com / 017-3380840 for assistance
We are not responsible for parcel unclaimed after a month from the shipped date.
We are not responsible for any delay result from postal service provider
Your support and kind understanding with regards to this matter will be highly appreciated.
Once the order is confirmed, we will try our best to send your order out within 1-3 business day according your shipment address in order placed. We will consolidate all domestic Malaysia orders and ship them out together same day for all orders payment before 12PM Or after that will be shipped out the next business day. Tracking number will be issued once your parcel is shipped.
Re-delivery fees will be applied if the result non-delivery and return to us due to incorrect address/incomplete address.
INTERNATIONAL ORDER Only Available at - www.ecentury.com.my
International shipping is via POSLAJU / EMS (Express Mail Services). Any taxed for custom clearance may occurred which is under buyer responsibilities
ATTENTIVE IS OUR ATTITUDE
We do not simply sell only, we are a group for attention on personalize requirement and after-sales service to consumer. A nationwide online IT gadget Destination with assurance quality control product / After-Sales Service for our customer whenever come from, you just need to sit in front of PC or take out any Communication Device with Internet Accessibility then just simply made an order in our store easily to get your goods in good condition in meantime we will provide services that suit your need.
WE NEED YOUR FEEDBACK
Customer satisfaction is always our priority and please contact us first if you meet any problems with your order before you leave negative feedback. We will assist you to ensure your complete satisfaction
Just reach us @ECENTURY99 you prefer.
Whatsapp US >> 016-2689971 - MISS.CINDY / 017-3380840 - MR.WONG FACEBOOK US >> m.me/ecentury.com.my EMAIL US >> firstname.lastname@example.org
We could not guarantee the shipment actual day reach on your there because it depends your location coverage and delivery time.In general case, you should receive your parcel within 2 - 5 working day after we dispatch order. We only can make sure shipped out in the within 3 Day (Sunday to Thursday) / based on delivery term mentioned on product description once we receive payment.
In Case of OUT OF STOCK , we will contact you for made an opt for waiting next stock arrives OR FULL REFUND GUARANTEEN
1) All items sold are not exchangeable or refundable unless the item is defective upon arrival
2) There might be some color difference compare with actual items due to lighting and monitor setting
3) Due to human measurement method is used, there might be 1-2cm variation.
4) Warran that warranty does not cover:
Damages to item done deliberately or improper handling of it.
Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
Modifying, repairing the product without written consent.
When you in need of our help, just reach us @ECENTURY99 you prefer.
Whatsapp US >> 016-2689971/ 017-3380840 FACEBOOK US >> m.me/ecentury.com.my EMAIL US >> email@example.com
** PLEASE REFER ECENTURY99 016-2689971/017-3380840** We will fully responsible if the product damaged on arrival due to delivery, please kindly contact us with clear photo verification within 24 hours from the time of package arriving. Any report after 24 hours shall not be entertain.
If we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days Please keep the packaging well and return the goods as a whole.We will not be responsible if your shipment is lost or damaged during the return transit
Please do contact us before you return the item to us
Questions & AnswersDo you have any questions to ask merchant about this productAsk Seller
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.