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Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!

Our Price
RM 699.00
Price includes GST (6%)
Shipping
*Incl GST (6%)
RM 10.60 by courier to Peninsular Malaysia
RM 12.72 by courier to Sabah, Labuan
RM 12.72 by courier to Sarawak
From Selangor , Estimated Arrival 1-3 working days.  
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Quantity
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ItemID
182301389
Ship To
Within Malaysia ,Ship By: Courier Services,Self Collect,Normal Post
Views
22382
Seller Information
directd
Store since 19 Sep 2007
GST ID: 001819316224

Feedback Score
: 4225+
Positive Feedback
: 100.00%
Total Product
: 306
NetPay
Buyer Protection Program
Payments are covered by BPP (Learn More)
Item Specification
  • Report
  • Brand : Xiaomi
    Model / SKU : REDMI NOTE 4
    Conditions : New
    Size : 5.5 inch
    OS : Android
    Sim Card : Dual Sim
    SD Card : Support up to 256GB
    Band : 4G LTE
    Rear Camera : 13MP
    Front Camera : 5MP

    Product Description


    Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!

    Xiaomi Redmi Note 4 (Mediatek)DECA CORE

    Standard Edition : 2GB RAM + 16GB ROM - RM649

    High Edition : 3GB RAM + 32GB ROM- RM712

    High Edition : 3GB RAM + 64GB ROM-RM752

    warranty : 12 months by  DirectD

    what's in the box: charger,usb cable.

    condition : brand new

    color:  Silver, Gold & Grey.

    specs:  http://www.gsmarena.com/xiaomi_redmi_note_4-8291.php

    stock status :  Ready Stock

    payment method: Cash,Credit card,Debit card,diners,JCB,Union Pay,Amex,Atm card(surcharge depends on what cards)

    Installment 6 months 0% available for:-Standard Chartered Bank,MBF,Am Bank,Hong Leong,HSBC,Maybank,RHB,Public Bank & UOB credit card holder only(T&Cs apply-one time charge processing fee charged depends on amount & installment period)"installment by credit card available for walk in only-for outstation customers,online payment with credit card available but for one time charged no installment plan"

     


    Last Updated @ 1/24/2017 1:58:37 PM


    Last Updated @ 3/7/2017 6:00:59 PM


    Last Updated @ 3/31/2017 1:38:58 PM


    Last Updated @ 5/2/2017 1:38:52 AM


    Last Updated @ 7/4/2017 2:53:09 PM


      Buy with confidencewe have 6221 Good Ratings from buyers !

    BuyerItem IDDateRatings
    fa**** 190231931 7/20/2017 5:57:00 PM Nice Seller. Will trade again.
    th**** 193681825 7/20/2017 5:49:00 PM -
    un**** 182301389 7/20/2017 12:21:00 PM As usual, fast shipping. Packaging could use a layer of bubblewrap for protection. Good trade. 👍
    ZH**** 189018557 7/14/2017 9:54:00 AM -
    6t**** 192742575 7/13/2017 7:48:00 PM -
    jo**** 182479524 7/13/2017 5:28:00 PM -
    Ai**** 180413116 7/13/2017 11:09:00 AM Fast delivery and item received in good condition..hopefully will do trade again in the future
    ar**** 189018557 7/8/2017 4:02:00 PM -



    Recent Transactions

    Buyer Product Details
    un**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3GB RAM + 32GB ROM-Dark Grey - Tempered Glass Full Coverage )
    1 pcs
    17/07/2017
    Ja**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3GB RAM + 64GB ROM-Gold )
    1 pcs
    24/06/2017
    un**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3GB RAM + 32GB ROM-Gold - Tempered Glass Full Coverage )
    1 pcs
    31/05/2017
    ro**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3GB RAM + 32GB ROM-Silver - Tempered Glass Full Coverage Protective Case Slim Fit )
    1 pcs
    22/05/2017
    un**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3GB RAM + 32GB ROM-Gold - Tempered Glass Full Coverage )
    1 pcs
    21/04/2017
    ac**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3GB RAM + 64GB ROM-Gold )
    1 pcs
    20/04/2017
    lu**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3gb RAM+32gb ROM - grey )
    1 pcs
    10/04/2017
    am**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3gb RAM+32gb ROM - matte black - tempered glass )
    1 pcs
    07/04/2017
    na**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3gb RAM+64gb ROM - silver )
    1 pcs
    03/04/2017
    sa**** Xiaomi Redmi Note 4 ( DECA CORE) Official Global Rom! 3GB RAM + 32GB!
    ( 3gb RAM+32gb ROM - gold )
    1 pcs
    24/03/2017


    Questions & Answers   Ask Seller


    Show:
    User:   hanifhanafi30/06/2017 01:15 PM
    Question:   How long warranty cover for batery?
    Answer:   3 months 30/06/2017 06:42 PM
    User:   hanifhanafi30/06/2017 01:16 PM
    Question:   How long warranty cover for batery?
    Answer:   battery 3 months warranty 30/06/2017 03:22 PM
    User:   radziola03/04/2017 10:44 PM
    Question:   Is this Global version and snapdragon?
    Answer:   Hi,

    is china version running on global rom and Mediatek chipset
    03/04/2017 11:21 PM
    User:   nathanSH03/04/2017 09:11 PM
    Question:   Hello,
    Xiaomi Redmi Note 4 3gb+64gb Silver in stock?
    Answer:   hi,

    yes, is in stock now. Please place your order asap
    03/04/2017 09:14 PM
    User:   Freedom_110213/03/2017 10:13 AM
    Question:   Redmi 4X
    is it available??
    Answer:   hi,

    yes, ready stock
    13/03/2017 03:35 PM
    See More Questions (34)
    User:   RajaEsma09/03/2017 08:39 AM
    Question:   Can trade in with Redmi Note 3 pro? Berapa perlu tambah?
    Answer:   hi,

    trade in kena dtg kedai kita utk deal
    09/03/2017 06:02 PM
    User:   47804707/03/2017 10:31 AM
    Question:   snapdragon or mediatek?
    Answer:   Mediatek07/03/2017 06:01 PM
    User:   grandrich8825/02/2017 08:34 PM
    Question:   Please update the repair status. It has reached you since 13 February.
    Answer:   hi,

    please email us at sales@directd.com.my

    or contact our support team at 03-56211355
    25/02/2017 10:20 PM
    User:   grandrich8816/02/2017 02:56 PM
    Question:   Baru one month pakai dah phone cannot charge. U said need 2-3 weeks to repair cause no parts ask me to wait. By right u should replace with one new unit right??????? Come on lah...
    Answer:   Hi,

    We apologized for the unpleasant experience. We will inform our technical side to speed up the claim process.

    Purchase under 7 days eligible for a new set exchange, after 7 days will fall under standard warranty claim where we will repair and return at no charges.
    16/02/2017 03:25 PM
    User:   ftft28/01/2017 08:34 PM
    Question:   Will u bring in the snapdragon version?
    If yes, when the estimated time?
    Answer:   hi,

    ready stock for snapdragon version
    15/02/2017 06:56 PM
    See More Questions (29)
    User:   alFReD88NSH26/01/2017 11:08 AM
    Question:   Do you have grey, 16GB in stock?
    Answer:   hi,

    only gold and silver in stock
    26/01/2017 12:40 PM
    User:   KarlSteven18/01/2017 03:24 PM
    Question:   64GB Grey available?

    Can run Google Play or not?
    Answer:   hi,

    we only have silver and gold color in stock
    18/01/2017 05:54 PM
    User:   kitol_9203/01/2017 03:23 PM
    Question:   Hello, got stock for 64 gb grey colour?
    Answer:   hi,

    64gb got gold and silver
    03/01/2017 04:39 PM
    User:   sparjai18/12/2016 03:45 AM
    Question:   got stock for grey 32gb+3gb
    Answer:   hi,

    yes, but very limited
    18/12/2016 04:38 PM
    User:   joycesoe15/12/2016 08:34 AM
    Question:   hi, what is the screen size for the high edition?
    Answer:   Hi, screen size are the same for all edition15/12/2016 10:45 AM
    View All (24)
    User:   Freedom_110213/12/2016 07:07 AM
    Question:   what is the difference between "Original important" and "Global Room" ?
    Answer:   Hi,

    More info @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 03:06 PM
    Question:   AP set assemble dekat sini tp brg2 tu ori cuma assemble sendri oleh kedai atau outsource. kdg2 ada benda x cukup ...Ori import ni dh dipasang siap oleh pengeluar hp ni cuma x masuk pasaran Malaysia sj
    Answer:   Hi,

    Maklumat lanjut @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 02:26 PM
    Question:   yg ni AP ke original import?
    Answer:   hi,

    AP set ialah original import. Original import ialah AP set. Brg sama, cuma nama panggil lain jer
    01/12/2016 02:44 PM
    User:   navyapaul19/11/2016 09:56 PM
    Question:   Can i know Installment plans
    Answer:   hi,

    Please come to our store with your credit card and IC
    20/11/2016 02:49 PM
    User:   rosmizanrosli01/11/2016 03:23 PM
    Question:   if i do the paymnet now, can ship today?
    Answer:   Hi,

    payment today, we ship out tomorrow. Today is the last day promotion for the 64gb model
    01/11/2016 05:12 PM
    View All (19)
    User:   easyteasy8511/10/2016 08:37 PM
    Question:   hello,
    Does this phone come with google play services or is it china model.
    Answer:   Hi,

    it comes with google play store
    11/10/2016 09:43 PM
    User:   xXPrinceXx11/10/2016 09:32 PM
    Question:   Hi, if I want to buy, can help flash global rom before ship ?
    Answer:   Hi,

    Yes, the global rom just made available recently. We will help to flash global rom before shipping out. You can also indicate at the remarks column ' FLASH Global Rom'
    11/10/2016 09:42 PM
    User:   fireredbull11/10/2016 01:52 PM
    Question:   got global rom?
    Answer:   yes11/10/2016 05:06 PM
    User:   kbho01/10/2016 06:28 PM
    Question:   HI,

    Global rom already available, will you flash it before ship?

    http://en.miui.com/download-309.html#455
    Answer:   hi,

    at the moment, not available yet
    01/10/2016 06:40 PM
    User:   bibekrai26/09/2016 08:48 PM
    Question:   Can i pay cash on delivery
    Answer:   hi,

    we dont support COD
    28/09/2016 04:27 PM
    View All (14)
    User:   sophialeebeesein21/09/2016 11:02 AM
    Question:   when Redmi note 4 3GB + 64 GB restock?
    Answer:   Hi,

    Ready stock
    28/09/2016 04:27 PM
    User:   aaaw28/09/2016 01:46 PM
    Question:   Did it come with global rom? Support 4G LTE?
    Answer:   Hi,

    no global rom, support our local LTE
    28/09/2016 04:26 PM
    User:   ahliang53005/09/2016 11:02 PM
    Question:   Oriset or import set ? can browse google playstore?
    Answer:   hi,

    import set, with google play store
    05/09/2016 11:20 PM
    User:   adnlili05/09/2016 11:03 PM
    Question:   Do you have stock now..and is it ori or ap
    Answer:   hi,

    ready stock, ap set
    05/09/2016 11:20 PM
    User:   aaaw28/09/2016 01:47 PM
    Question:   Did it come with global rom? Support 4G LTE?
    View All (9)
    User:   hanifhanafi30/06/2017 01:15 PM
    Question:   How long warranty cover for batery?
    Answer:   3 months 30/06/2017 06:42 PM
    User:   radziola03/04/2017 10:44 PM
    Question:   Is this Global version and snapdragon?
    Answer:   Hi,

    is china version running on global rom and Mediatek chipset
    03/04/2017 11:21 PM
    User:   nathanSH03/04/2017 09:11 PM
    Question:   Hello,
    Xiaomi Redmi Note 4 3gb+64gb Silver in stock?
    Answer:   hi,

    yes, is in stock now. Please place your order asap
    03/04/2017 09:14 PM
    User:   Freedom_110213/03/2017 10:13 AM
    Question:   Redmi 4X
    is it available??
    Answer:   hi,

    yes, ready stock
    13/03/2017 03:35 PM
    User:   RajaEsma09/03/2017 08:39 AM
    Question:   Can trade in with Redmi Note 3 pro? Berapa perlu tambah?
    Answer:   hi,

    trade in kena dtg kedai kita utk deal
    09/03/2017 06:02 PM
    See More Questions (19)
    User:   47804707/03/2017 10:31 AM
    Question:   snapdragon or mediatek?
    Answer:   Mediatek07/03/2017 06:01 PM
    User:   ftft28/01/2017 08:34 PM
    Question:   Will u bring in the snapdragon version?
    If yes, when the estimated time?
    Answer:   hi,

    ready stock for snapdragon version
    15/02/2017 06:56 PM
    User:   alFReD88NSH26/01/2017 11:08 AM
    Question:   Do you have grey, 16GB in stock?
    Answer:   hi,

    only gold and silver in stock
    26/01/2017 12:40 PM
    User:   KarlSteven18/01/2017 03:24 PM
    Question:   64GB Grey available?

    Can run Google Play or not?
    Answer:   hi,

    we only have silver and gold color in stock
    18/01/2017 05:54 PM
    User:   kitol_9203/01/2017 03:23 PM
    Question:   Hello, got stock for 64 gb grey colour?
    Answer:   hi,

    64gb got gold and silver
    03/01/2017 04:39 PM
    See More Questions (14)
    User:   sparjai18/12/2016 03:45 AM
    Question:   got stock for grey 32gb+3gb
    Answer:   hi,

    yes, but very limited
    18/12/2016 04:38 PM
    User:   joycesoe15/12/2016 08:34 AM
    Question:   hi, what is the screen size for the high edition?
    Answer:   Hi, screen size are the same for all edition15/12/2016 10:45 AM
    User:   Freedom_110213/12/2016 07:07 AM
    Question:   what is the difference between "Original important" and "Global Room" ?
    Answer:   Hi,

    More info @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 03:06 PM
    Question:   AP set assemble dekat sini tp brg2 tu ori cuma assemble sendri oleh kedai atau outsource. kdg2 ada benda x cukup ...Ori import ni dh dipasang siap oleh pengeluar hp ni cuma x masuk pasaran Malaysia sj
    Answer:   Hi,

    Maklumat lanjut @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 02:26 PM
    Question:   yg ni AP ke original import?
    Answer:   hi,

    AP set ialah original import. Original import ialah AP set. Brg sama, cuma nama panggil lain jer
    01/12/2016 02:44 PM
    View All (9)
    User:   bibekrai26/09/2016 08:48 PM
    Question:   Can i pay cash on delivery
    Answer:   hi,

    we dont support COD
    28/09/2016 04:27 PM
    View All
    User:   navyapaul19/11/2016 09:56 PM
    Question:   Can i know Installment plans
    Answer:   hi,

    Please come to our store with your credit card and IC
    20/11/2016 02:49 PM
    View All
    User:   hanifhanafi30/06/2017 01:16 PM
    Question:   How long warranty cover for batery?
    Answer:   battery 3 months warranty 30/06/2017 03:22 PM
    User:   grandrich8825/02/2017 08:34 PM
    Question:   Please update the repair status. It has reached you since 13 February.
    Answer:   hi,

    please email us at sales@directd.com.my

    or contact our support team at 03-56211355
    25/02/2017 10:20 PM
    User:   grandrich8816/02/2017 02:56 PM
    Question:   Baru one month pakai dah phone cannot charge. U said need 2-3 weeks to repair cause no parts ask me to wait. By right u should replace with one new unit right??????? Come on lah...
    Answer:   Hi,

    We apologized for the unpleasant experience. We will inform our technical side to speed up the claim process.

    Purchase under 7 days eligible for a new set exchange, after 7 days will fall under standard warranty claim where we will repair and return at no charges.
    16/02/2017 03:25 PM
    View All

    HOW WOULD YOU LIKE TO PAY FOR YOUR ORDER?

    For Walk In Customer - You may use any of the following options.

    - Visa

    -Mastercard

    -Cash

    -Internet Transfer

    For Internet Purchases Customer

     

    Credit Card

    Electronic Transfer (through internet banking via Maybank or other Bank)

    For all payment received before 2.30pm Malaysian time during business days (weekends and public holidays not included), stock will be posted via Pos Laju on the same day.

    NOTES:

    1.Please check your personal details especially your physical address (our door to door courier service does not deliver to private postal box numbers).

    2.Please ensure that you do type in your mailing address accurately otherwise we will have no way of mailing you.

    3.Please do contact us via email or sms for any reason at all.(0196910000)

    Account Holder Name :- directd Retail and Wholesale Sdn Bhd.

    Maybank: 562302608251.

    CIMB: 8003317202.

    RHB : 21211600119841.

    Public Bank: 3182128928

    Alliance Bank. 120150010129265
     
    Hong Leong Bank.04500309317
     
    For Lelong order, please upload the proof of payment to complete the order.
     
    We do not accept
    - Paypal
    - local cheque.
    - International TT
     
     
    Thanks for your support
     

    We will try our utmost best to deliver the goods on the agreed date. However, if we are unable to do so, you will be notified and an alternative date will be arranged. Your order will be delivered at the agreed time and location. You must be available to sign a personal acknowledgement of delivery.

    We strongly recommend that, upon receipt, you inspect the phone. If the package appears damage, it is advisable that you do not accept it. In the unlikely event that we deliver the wrong phone to you or that it is damaged; please notify us within 24 hours. We will not be liable for any claims after the given 24 hours.

    If we are unable to provide you with your order due to unforeseen circumstances, you will be contacted as soon as possible and you will be offered a substitute phone of your choice (subject to availability) or a complete refund.

     

    1. Price listed in our website is final and non-negotiable. However, for corporations we do have special rate subject to quantity purchase.
    2. Accessories included in the box are as per listed in our advertisement. Please note that we do not provide the connector for certain imported sets which comes with a 2 pin charger.
    3. All shipment of order is made on the same day if payment is made before 4.00pm on Monday-Friday (except for public holiday). However, for no stock item, we will try sending the item within the next 2 working days or refund / replacement will be offered to the buyer on the 3rd day.
    4. Good solds are not returnable. If in any situation that customer insists on returning the product within 7 days from the date of purchase, we will charge restocking fee of 20% or more, subject to the item and package condition verify by our technician and sales representatives.
    5. Our sales team are not responsible for mis-selection of every item purchased by customer. Customer can consult them for advice but the final decision is on customer responsibility.
    6. All imported sets are not in sealed box condition, only Local Original sets sometimes comes in a sealed box.
    7. Please make payment and upload proof of payment (for offline payment method) within 24 hours from the time of order, failing which we reserve the right to reject your order.
    8. Proof of payment must be either screenshot or picture of original receipt from online banking, cash deposit machine, or bank counter. E-mail confirmation will not be considered as proof of payment.
    9. We reserve the right to withhold payment if the transaction appears to be a possible fraud. i.e. Payment made by a third party, and not by the buyer or recipient of the goods. We will lodge a police report in the event that we find the payment is fraud.
    10. We will verify the payment and process the order accordingly.
    11. If the item(s) customer purchased is not in stock, we will try to post it again on the next day. However, if the item is still not in stock on the 3rd day of the date of purchase, we will inform the customer and offer a replacement / refund subject to the customer agreement.
    12. We reserve the right to change the price without prior notice. In the case of our system is being hacked, malfunction or description is inaccurate, we reserve the right to cancel the order and return full amount if payment has been made.
    13. To avoid delay in shipping, please do not send the same order to multiple sales people. Deal with 1 sales person or 1 mode of contact: for example, if you order via email, continue to communicate by email. If you order via WhatsApp, continue to communicate via WhatsApp.
    14. We only ship within Malaysia only.
    15. Free shipping is entitled for selected products only.
    16. If customer decide to cancel the order or request a refund on personal justification, we will charge RM20 for admin fee, that will be deducted from the refund amount.
    17. Refund process will takes approximately 5 working days to complete. However for credit card purchase, the refund will take approximately 10 - 14 days to complete.
    18. Warranty covered under brandstar / directd are depends on the model of the phone ; ;‚¬ ;€œ 12 / 24 months for transceiver, 3 months for LCD module, 3 months for accessories. For full terms and conditions, please refer to our warranty page here:

      http://www.directd.com.my/tc

    19. Warranty period for local original set is set bythe authorized distributor / manufacturer.
    20. For original product purchase from us and in need of warranty, DirectD will assist to send the product to authorize service center. Any negotiation regarding the warranty is between the owner of the device and the service center itself.
    21. We do not accept payment via PayPal, local cheque or international TT. We will not be responsible for payment using these method.

    ***Please do not proceed if you do not agree with any of our terms and conditions***

    Return Policy

    Good solds are not returnable. If in any situation that customer insists on returning the product within 7 days from the date of purchase, we will charge restocking fee of 20% or more, subject to phone and package condition verify by our technician and sales representatives.

    Warranty Terms and Conditions

    All products sold by DirectD are covered under warranty, subject to its respective terms and conditions as followed:

     

    Original set

    Warranty coverage, policy and its length follows as what set by its principal. Customer can send all their purchased original set direct to authorized service center for warranty request purpose. Otherwise, DirectD customer can bring to our service center and we will help send the item to the authorize service center based on our schedule.

    Import Set

    All import set is covered under warranty by DirectD Retail and Wholesale or Brandstar Mobile City.

    12 months warranty coverage:

    Samsung, LG ,Asus, Sony, HTC, Lenovo, Motorola, Xiaomi, Meizu, One Plus and Blackberry and all models of smartwatch.

    Details coverage:

    12 months coverage for transceiver and its related part, and software

    and 3 months coverage for lcd and its related part, battery, charging port, buzzer, vibrator and accessories (AC plug, earphone, cable, battery kit).

    * Water damage can still happens to waterproof devices due improper use. In this scenario, it will still fall under invalidation of warranty

    .For Sony smartphone, the waterproof policy and dos and donts can be found on its official website here

     

    * All phones and tablets that are not listed above and categorized under DirectD / Brandstar warranty automatically falls under this category.

    ** Please be informed DirectD is not liable for any data loss due the repair / services done by our service center. Customer needs to back up their data themselves in prior to send their item for warranty.

    *** During the repair process, DirectD have the rights to remove any parts / accessories whenever needed. For example tempered glass / screen protector / customized sticker or skins might be removed for the repair procedure. We will not replace or be responsible for all the removal or damaged to any added accessories.

     

    Invalidation of Warranty

    1. Warranty is invalidated if the defect is caused (with intention or no intention) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse.

    2. It is invalidated if unauthorised persons carry out any alterations or repairs.

    3. If the warranty card/receipt/tax invoice has been altered, defaced or erased in any manner whatsoever.

    4. Unable to provide us with the original proof of purchase during warranty claim.

    5. Product purchased from non-authorised dealers or from overseas (unless applicable international warranty applies).

    6. Cosmetic damage (dent, crack, scratch and etc.).

    7. Spillage of food/liquids or detection of water / liquid inside the device (Applicable to both non water proof and water proof device).

    8. Operating with incorrect or irregular voltage supply.

    9. Corrosion, rusting or stains.

    10. Improper testing, operation, demonstration, maintenance, installation, adjustment or any alteration or modification of any kind.

    11. If any part or parts of the unit are replaced with a part or parts not supplied or approved by us

    12. Repair or attempted repair by any party other than DirectD authorized service center.

    13. Where the product serial has been removed or made illegible or has been tampered with.

    14. Use of the product in a commercial environment (become display set, event functions, advertising and etc.)

    15. Where any ancillary equipment or 3rd party software causes the problems or damage

    16. Infestation by insects or vermin

    17. Incomplete or improper installation

    18. Use of which is not designed

    19. Use with 3rd party battery, charger and cable.

    20. Damage due to improper packing during shipment to DirectD for warranty purpose

    21. Disasters such as floods, fires, winds, earthquakes or lightning

    22. Damage due to foreign material

    23. Damage due to exposure to moisture, dampness or extreme thermal environment conditions

    24. Various product models have differing specifications, functions, display, appearance and performance, and is not regarded as a defect in the product.

    Questions & AnswersDo you have any questions to ask merchant about this product   Ask Seller


    Display:
    User:   hanifhanafi30/06/2017 01:15 PM
    Question:   How long warranty cover for batery?
    Answer:   3 months 30/06/2017 06:42 PM
    User:   hanifhanafi30/06/2017 01:16 PM
    Question:   How long warranty cover for batery?
    Answer:   battery 3 months warranty 30/06/2017 03:22 PM
    User:   radziola03/04/2017 10:44 PM
    Question:   Is this Global version and snapdragon?
    Answer:   Hi,

    is china version running on global rom and Mediatek chipset
    03/04/2017 11:21 PM
    User:   nathanSH03/04/2017 09:11 PM
    Question:   Hello,
    Xiaomi Redmi Note 4 3gb+64gb Silver in stock?
    Answer:   hi,

    yes, is in stock now. Please place your order asap
    03/04/2017 09:14 PM
    User:   Freedom_110213/03/2017 10:13 AM
    Question:   Redmi 4X
    is it available??
    Answer:   hi,

    yes, ready stock
    13/03/2017 03:35 PM
    See More Questions (34)
    User:   RajaEsma09/03/2017 08:39 AM
    Question:   Can trade in with Redmi Note 3 pro? Berapa perlu tambah?
    Answer:   hi,

    trade in kena dtg kedai kita utk deal
    09/03/2017 06:02 PM
    User:   47804707/03/2017 10:31 AM
    Question:   snapdragon or mediatek?
    Answer:   Mediatek07/03/2017 06:01 PM
    User:   grandrich8825/02/2017 08:34 PM
    Question:   Please update the repair status. It has reached you since 13 February.
    Answer:   hi,

    please email us at sales@directd.com.my

    or contact our support team at 03-56211355
    25/02/2017 10:20 PM
    User:   grandrich8816/02/2017 02:56 PM
    Question:   Baru one month pakai dah phone cannot charge. U said need 2-3 weeks to repair cause no parts ask me to wait. By right u should replace with one new unit right??????? Come on lah...
    Answer:   Hi,

    We apologized for the unpleasant experience. We will inform our technical side to speed up the claim process.

    Purchase under 7 days eligible for a new set exchange, after 7 days will fall under standard warranty claim where we will repair and return at no charges.
    16/02/2017 03:25 PM
    User:   ftft28/01/2017 08:34 PM
    Question:   Will u bring in the snapdragon version?
    If yes, when the estimated time?
    Answer:   hi,

    ready stock for snapdragon version
    15/02/2017 06:56 PM
    See More Questions (29)
    User:   alFReD88NSH26/01/2017 11:08 AM
    Question:   Do you have grey, 16GB in stock?
    Answer:   hi,

    only gold and silver in stock
    26/01/2017 12:40 PM
    User:   KarlSteven18/01/2017 03:24 PM
    Question:   64GB Grey available?

    Can run Google Play or not?
    Answer:   hi,

    we only have silver and gold color in stock
    18/01/2017 05:54 PM
    User:   kitol_9203/01/2017 03:23 PM
    Question:   Hello, got stock for 64 gb grey colour?
    Answer:   hi,

    64gb got gold and silver
    03/01/2017 04:39 PM
    User:   sparjai18/12/2016 03:45 AM
    Question:   got stock for grey 32gb+3gb
    Answer:   hi,

    yes, but very limited
    18/12/2016 04:38 PM
    User:   joycesoe15/12/2016 08:34 AM
    Question:   hi, what is the screen size for the high edition?
    Answer:   Hi, screen size are the same for all edition15/12/2016 10:45 AM
    View All (24)
    User:   Freedom_110213/12/2016 07:07 AM
    Question:   what is the difference between "Original important" and "Global Room" ?
    Answer:   Hi,

    More info @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 03:06 PM
    Question:   AP set assemble dekat sini tp brg2 tu ori cuma assemble sendri oleh kedai atau outsource. kdg2 ada benda x cukup ...Ori import ni dh dipasang siap oleh pengeluar hp ni cuma x masuk pasaran Malaysia sj
    Answer:   Hi,

    Maklumat lanjut @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 02:26 PM
    Question:   yg ni AP ke original import?
    Answer:   hi,

    AP set ialah original import. Original import ialah AP set. Brg sama, cuma nama panggil lain jer
    01/12/2016 02:44 PM
    User:   navyapaul19/11/2016 09:56 PM
    Question:   Can i know Installment plans
    Answer:   hi,

    Please come to our store with your credit card and IC
    20/11/2016 02:49 PM
    User:   rosmizanrosli01/11/2016 03:23 PM
    Question:   if i do the paymnet now, can ship today?
    Answer:   Hi,

    payment today, we ship out tomorrow. Today is the last day promotion for the 64gb model
    01/11/2016 05:12 PM
    View All (19)
    User:   easyteasy8511/10/2016 08:37 PM
    Question:   hello,
    Does this phone come with google play services or is it china model.
    Answer:   Hi,

    it comes with google play store
    11/10/2016 09:43 PM
    User:   xXPrinceXx11/10/2016 09:32 PM
    Question:   Hi, if I want to buy, can help flash global rom before ship ?
    Answer:   Hi,

    Yes, the global rom just made available recently. We will help to flash global rom before shipping out. You can also indicate at the remarks column ' FLASH Global Rom'
    11/10/2016 09:42 PM
    User:   fireredbull11/10/2016 01:52 PM
    Question:   got global rom?
    Answer:   yes11/10/2016 05:06 PM
    User:   kbho01/10/2016 06:28 PM
    Question:   HI,

    Global rom already available, will you flash it before ship?

    http://en.miui.com/download-309.html#455
    Answer:   hi,

    at the moment, not available yet
    01/10/2016 06:40 PM
    User:   bibekrai26/09/2016 08:48 PM
    Question:   Can i pay cash on delivery
    Answer:   hi,

    we dont support COD
    28/09/2016 04:27 PM
    View All (14)
    User:   sophialeebeesein21/09/2016 11:02 AM
    Question:   when Redmi note 4 3GB + 64 GB restock?
    Answer:   Hi,

    Ready stock
    28/09/2016 04:27 PM
    User:   aaaw28/09/2016 01:46 PM
    Question:   Did it come with global rom? Support 4G LTE?
    Answer:   Hi,

    no global rom, support our local LTE
    28/09/2016 04:26 PM
    User:   ahliang53005/09/2016 11:02 PM
    Question:   Oriset or import set ? can browse google playstore?
    Answer:   hi,

    import set, with google play store
    05/09/2016 11:20 PM
    User:   adnlili05/09/2016 11:03 PM
    Question:   Do you have stock now..and is it ori or ap
    Answer:   hi,

    ready stock, ap set
    05/09/2016 11:20 PM
    User:   aaaw28/09/2016 01:47 PM
    Question:   Did it come with global rom? Support 4G LTE?
    View All (9)
    User:   hanifhanafi30/06/2017 01:15 PM
    Question:   How long warranty cover for batery?
    Answer:   3 months 30/06/2017 06:42 PM
    User:   radziola03/04/2017 10:44 PM
    Question:   Is this Global version and snapdragon?
    Answer:   Hi,

    is china version running on global rom and Mediatek chipset
    03/04/2017 11:21 PM
    User:   nathanSH03/04/2017 09:11 PM
    Question:   Hello,
    Xiaomi Redmi Note 4 3gb+64gb Silver in stock?
    Answer:   hi,

    yes, is in stock now. Please place your order asap
    03/04/2017 09:14 PM
    User:   Freedom_110213/03/2017 10:13 AM
    Question:   Redmi 4X
    is it available??
    Answer:   hi,

    yes, ready stock
    13/03/2017 03:35 PM
    User:   RajaEsma09/03/2017 08:39 AM
    Question:   Can trade in with Redmi Note 3 pro? Berapa perlu tambah?
    Answer:   hi,

    trade in kena dtg kedai kita utk deal
    09/03/2017 06:02 PM
    See More Questions (19)
    User:   47804707/03/2017 10:31 AM
    Question:   snapdragon or mediatek?
    Answer:   Mediatek07/03/2017 06:01 PM
    User:   ftft28/01/2017 08:34 PM
    Question:   Will u bring in the snapdragon version?
    If yes, when the estimated time?
    Answer:   hi,

    ready stock for snapdragon version
    15/02/2017 06:56 PM
    User:   alFReD88NSH26/01/2017 11:08 AM
    Question:   Do you have grey, 16GB in stock?
    Answer:   hi,

    only gold and silver in stock
    26/01/2017 12:40 PM
    User:   KarlSteven18/01/2017 03:24 PM
    Question:   64GB Grey available?

    Can run Google Play or not?
    Answer:   hi,

    we only have silver and gold color in stock
    18/01/2017 05:54 PM
    User:   kitol_9203/01/2017 03:23 PM
    Question:   Hello, got stock for 64 gb grey colour?
    Answer:   hi,

    64gb got gold and silver
    03/01/2017 04:39 PM
    See More Questions (14)
    User:   sparjai18/12/2016 03:45 AM
    Question:   got stock for grey 32gb+3gb
    Answer:   hi,

    yes, but very limited
    18/12/2016 04:38 PM
    User:   joycesoe15/12/2016 08:34 AM
    Question:   hi, what is the screen size for the high edition?
    Answer:   Hi, screen size are the same for all edition15/12/2016 10:45 AM
    User:   Freedom_110213/12/2016 07:07 AM
    Question:   what is the difference between "Original important" and "Global Room" ?
    Answer:   Hi,

    More info @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 03:06 PM
    Question:   AP set assemble dekat sini tp brg2 tu ori cuma assemble sendri oleh kedai atau outsource. kdg2 ada benda x cukup ...Ori import ni dh dipasang siap oleh pengeluar hp ni cuma x masuk pasaran Malaysia sj
    Answer:   Hi,

    Maklumat lanjut @ http://directd.com.my/faqs
    13/12/2016 10:33 AM
    User:   apiTx01/12/2016 02:26 PM
    Question:   yg ni AP ke original import?
    Answer:   hi,

    AP set ialah original import. Original import ialah AP set. Brg sama, cuma nama panggil lain jer
    01/12/2016 02:44 PM
    View All (9)
    User:   bibekrai26/09/2016 08:48 PM
    Question:   Can i pay cash on delivery
    Answer:   hi,

    we dont support COD
    28/09/2016 04:27 PM
    View All
    User:   navyapaul19/11/2016 09:56 PM
    Question:   Can i know Installment plans
    Answer:   hi,

    Please come to our store with your credit card and IC
    20/11/2016 02:49 PM
    View All
    User:   hanifhanafi30/06/2017 01:16 PM
    Question:   How long warranty cover for batery?
    Answer:   battery 3 months warranty 30/06/2017 03:22 PM
    User:   grandrich8825/02/2017 08:34 PM
    Question:   Please update the repair status. It has reached you since 13 February.
    Answer:   hi,

    please email us at sales@directd.com.my

    or contact our support team at 03-56211355
    25/02/2017 10:20 PM
    User:   grandrich8816/02/2017 02:56 PM
    Question:   Baru one month pakai dah phone cannot charge. U said need 2-3 weeks to repair cause no parts ask me to wait. By right u should replace with one new unit right??????? Come on lah...
    Answer:   Hi,

    We apologized for the unpleasant experience. We will inform our technical side to speed up the claim process.

    Purchase under 7 days eligible for a new set exchange, after 7 days will fall under standard warranty claim where we will repair and return at no charges.
    16/02/2017 03:25 PM
    View All
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