Fast Delivery Convenient
Good Quality Aftersales Service
Buy with confidence
|yh****||196576564||11/29/2017 1:42:00 PM||-|
|ep****||198351489||11/22/2017 1:06:00 AM||-|
|ca****||194224332||11/21/2017 8:39:00 AM||Product: Good. Seller: Excelent.|
|mh****||197942969||11/20/2017 6:27:00 PM||-|
|fa****||194228302||11/9/2017 11:24:00 AM||very fast.. good job... item in good condition|
|na****||196733385||10/17/2017 7:56:00 PM||Great seller. Will trade again. Item was in good conditions and delivered fast.|
|an****||194228841||10/8/2017 3:33:00 PM||-|
|ca****||194680334||9/9/2017 11:41:00 AM||-|
Questions & Answers Ask Seller
- Please ensure your name, shipping address and contact number is correct.
- All orders will be processed within 72 hours from the time of payment received and will be sent out during weekday except public holiday.
- Delivery normally take 1-3 working days for addresses within Peninsular Malaysia and 2-5 working days for Sabah and Sarawak.
- Customer will be informed of courier tracking number via Lelong Update Shipping Details / SMS once order is shipped.
- Delivery update is sometimes out of our control due to addressee not around at time of delivery, location address error, public holidays or delivery workload of PosLaju.
- Please contact us if your parcel is not received within 4 working days after shipment. We shall not be responsible for parcel unclaimed after a month from shipment date.
Please don't hesitate to contact us or any enquiries you might have.
Dear value customer,
- We constantly ensure that the products we sell are of a good quality. We will check and confirm every products every time before sending out. However, we cannot guarantee all buyers would be 100% satisfied with the product due to different reasons. But we certainly wil do our best to resolve all the problem.
- We care about you, our valued customers, and will always try to help you out. So if you have any problems, please email or contact to us directly before leaving any Negative and Neutral feedback,please give us the opportunity to resolve any problem.We understand the concerns and frustrations you might have,and will try our best to resolve the issues.
We believe that you will be pleased with your purchase from us. However, there might be chances when you need to return items to us. So what can we do when we meet this situation? Let us check below.
we will gladly accept returns of packages within 7 days of the receive date and issue a full refund.
· The item must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
· All sealed goods must not be opened
· The proof of purchase such as order number, delivery note, bank statement and etc.
However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this.
Warranty by Fantaware
- 3 months warranty upon general manufacturing defect from date of receive.
- It does not cover any form physical damage to the device unintentional or otherwise.
For warranty claims:
STEP 1: Whatapps 016-2589443 or Email to email@example.com and provide the following details:
- Contact number
- Delivery address
- Order Number
- Details of the fault
- Attached Invoice/Order Delivery/ Consignment Note
- Attached photo / video of faulty product
STEP 2: Return shipping fee will be borne by the customer and we recommend that a registered delivery service (with tracking number) be used. The returned product must be accompanied with its original packaging (merchandise sticker still intact) and provided accessories otherwise will not be accepted.
STEP 3: Once we receive returns product will contact buyer to confirm with it, item will be replaced if a claim is made within one month of the purchase. Claims made after that period will be considered as a standard claim. Warranty repairs will take between 2-5 weeks (send back to factory).
* FOR NON- ELECTRONIC PRODUCTS CLAIM ONLY 7 DAYS WARRANTY FROM THE DATE OF RECEIVE.
For any inconvenience regarding Cancellation/Return/Exchange, please contact our Customer Service at 016-2589443 Monday- Friday (0930-1700) and we will do our best to help you.
3 Month Warranty Provided.
Questions & AnswersDo you have any questions to ask merchant about this product Ask Seller
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