Lelong.my WebStore-Introduction



Setup Fees	FREE	FREE
Store Front
Mobile Store

Products	500	1,500
Products Variants
Products SKU
Products Sub SKU

My products will listed in
Lelong.my Marketplace
Pretty.my Fashion Marketplace

Shopping Cart
Shopping cart System
Mobile Cart
Support Buy Now
Support Aution

Intelligent Solution
Abandoned Cart System
Mobile Barcode Scanner

Payment Method
Netpay Payment Service
Netpay Set Up fees	RM1,000 (waived)	RM1,000 (waived)
Netpay Payment Transaction Fees	2.5% / 3.5%	2.5% / 3.5%
Netpay Payment Annual Fees	1st year, RM500 (waived)	1st year, RM500 (waived)
Mobile Payment
Paypal Payment Service
Paypal Payment Transaction Fees		Follow your current rate

Support
Technical Support	Email	Email & Phone
Unlimited Bandwith
Unlimited Transactions
Schedule Data Backup
Hosted Solution
Web Support
Ready Templete
Rich Text Editor
HTML Editor
Youtube Embed Support
API
CSV Support

SEO Ready / Optimize
Google
Yahoo
Bing

Proven Marketing Program
eCampaign Newsletter
eCampaign Multiple Page Features
eCampaign Best Seller Item
eCampaign Sold Item
eCampaign Discount Ballon
eCampaign New Arrival
GroupMe

Inventory System
Inventory Control
Inventory Alert

Fraud & Security Protection
Seller Verification
Buyer Protection Program
Seller Protection Program

Marketing Tools
Combine Shipment		(Pcs / Kgs)
Recently Sold Item
Positive Rating & Feedback
Coupons
Facebook Like box
Facebook Fan on Product Page
Twitter Widget
Cloud Courier Printing
RSS Feed
SMS Gateway
Pre Order
Cross Selling Row	2	9

Report
Sales Report
Inventory Report
Customer Report

General FAQ of Web Store Member
Q: What is Lelong.my WebStore?
A: It is a membership as merchant in Lelong.my. Ready with shopping cart system and inventory system and tap into ready Lelong.my high traffic and high ranking on search engine website (SEO).
Q: Do I get a website? How does it look like?
A: Yes you will get a ready template WebStore with no setup required. You can view our demo Web Store via URL: http://ibase90.lelong.my
Q: Do I need to purchase a domain before I sign up as Lelong.my WebStore?
A: Not required. As when you are Lelong.my WebStore, you will get URL for free. It'll follow your userID
i.e.: http://YourUserID.lelong.my.
Q: Do I need credit card to subscribe Lelong.my WebStore?
A: Not necessary, there have multiple option for you to subscribe the WebStore.
Q: Do Lelong.my have setup fee?
A: No, there has no setup fees required.
Q: How big is the bandwidth and storage?
A: There have no limitation on storage & bandwidth in Lelong.my. Although there have limitation on numbers of products, you can request to increase the numbers, subject to approval.
Q: Is it user friendly?
A: Yes it is, plus we do have support team & help file for you to learn on starting your Lelong.my WebStore.
Q: Do Lelong.my charge commission sharing?
A: It's free. There have no charges on listing, selling and even managing. You can freely post products, sell and edit / make changes on your product posting without any cost. Transaction fees is only applied on Payment Service.
Q: Does any technical knowledge are required?
A: Not required as Lelong.my WebStore is ready tailor made for any sellers.
Q: Do I need to have a company registration (SSM) to sign up as Lelong.my WebStore?
A: Not necessary, there have two options, either personal or company.
Q: I have my own Website with numbers of products, possible to integrate the products to Lelong.my WebStore?
A: You can with our API integration. It's compliment service that able to integrate data from your website to Lelong.my WebStore, hence technical process may involve.
Q: I'm a foreigner can I open WebStore?
A: Yes you can, additional documents required for verification purpose.
Q: What if I'm foreigner who is resides outside from Malaysia?
A: Yes it is possible to open WebStore in Lelong.my. Contact us at store@lelong.com.my

Shopping Cart & NetPay Payment Service
Q: How does buyer make payment to me?
A: Lelong.my WebStore provide shopping cart system & payment service. Buyer can purchase immediately from you 24/7 with no confirmation required.
Q: How Shopping Cart system help me?
With Shopping Cart, system can intelligently accept orders & auto calculate if buyer bought over than 1 quantity.
Q: What is Payment Service?
A: Payment Service is a payment system that helps you to receive payment with more convenience and secured to prevent any risk & fraudulent case.
Q: Why NetPay Payment Service?
A: Over than 15years experience, NetPay is most secured & powerful payment service for you. With lowest transaction fees, it is peace of mind payment service provided to you.
Support & Services
Q: Do Lelong.my provide any tutorial or material for new seller?
A: Yes we do have tutorial for startup your WebStore in Lelong.my. Even with video tutorial for some features as well.
Q: What if I need assistance / guidance?
A: We do have dedicated friendly & experience Store Support team that able to assist you on regarding issues in Lelong.my.
Q: I need help regarding the transaction?
A: We do have prevention procedure in case any potential fraudulent transaction may happen to you. Our Risk & Fraud will do follow up communication between both parties to ensure the transaction is fair & square.