1. All items sold are non-refundable or returnable.
2. Deposit that you made for the comfirmation goods reserve are not refundable
3. We do not take any responsible under goods missing/damaged by Courier Services, but buyer have the right to claim back from courier services companies.
4. All goods from Ace Dimension Integrated ship out are brand new with seal tag.
5. We do not deal with walk-in customer unless you made an order from our store and place a minimum deposit of RM30 for your comfirmation order.
6. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged.
7. All IT field products price change without prior notice.

Warranty and Return Policy

1. Receipt/Invoice may need for warranty purpose.Please print out after you purchased goods from us or request for your receipt from us.
2. All goods comes with base warranty , Please check product line website for information
3. Certain product comes with 2 or 3 even 5 years based warranty ,Please do make sure that you dont spend any unnecessary.
4. Return Material Authorization (RMA)
   Upon request Ace Dimension Integrated will issue an RMA number to customers. This number must be quoted on all correspondence and clearly indicated on all packaging. Return authorizations will be canceled after 30 calendar days if product has not been received at Ace Dimension Integrated.
5. Customers are responsible for all arrangements to ship product back to Ace Dimension Integrated for repair and are responsible for all costs inlcuding brokerage, customs, special handling fees, etc.