1. How long does it take to deliver?
2. Where do you deliver?
3. How our bicycle are packaged and assembled?
For ease of transportation, your bicycle will arrive approximately 95% assembled in a recyclable carton box . All you have to do is unpack and do simple installation.
4. How our accessories are packaged?
Accessories will be securely wrapped and packed or in recyclable carton box.
5. Are all items guaranteed in stock?
We try to update the website as often as possible to reflect out of stock availability. However, we will notify you if an ordered item is not available.
6. Who are our delivery partners?
Orders are shipped securely via Pos Laju, Skynet, ABX Express or GDex Courier. Our partners are just as dedicated as we are in delivering your bicycles and accessories to you as soon as possible.
7. What are the shipping charges?
The shipping charge depends on the total amount of the bicycles ordered as well as your location.
8. Can I track my order?
Yes, we will email the tracking number to you when your item delivers.
9. Can my orders be delivered to an office address?
Absolutely! Your orders can be delivered to an office address.