DISCLAIMER
1.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice.
1.2 The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date. The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
EXCLUSION OF LIABILITY
1.3 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liabile or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
(1) INTRODUCTION
We understand that from time to time you may wish to return a product to us. Returning a product is nice and simple and we have created this 7 days return policy to enable you to return products to us in appropriate circumstances. If you have any questions, need help or advice when returning something please don and rsquo;t hesitate to email us at toy4all2012@gmail.com.
(2) RETURNS
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) You return the product within 7 days following the date of receiving of the product;
(b) The returned product is unused, in its original packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) You comply with the returns procedure set out below; and
(d) Earrings are strictly not returnable due to hygiene reasons.
(3) RETURNS PROCEDURE
Upon receiving your parcel, please take a photograph of the parcel before unwrapping. Any return due to faulty or damaged products must be sent along with this photograph.
Products returned under this policy must be sent along with your order number/ ID (which can be found on your invoice).
When returning a product please also state whether you would like a refund or a replacement sent out.
You will be responsible for paying postage costs associated with returns under this policy.
(4) REFUNDS
We will send you a refund after deducting 3% administrative fee from the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges if applicable and excluding the costs of returning the product to us.
We will usually refund money received from you using the same method originally used by you to pay for your purchase.
We will process the refund due to you as soon as possible and, in any event; within 30 days of the day we received your returned product.
(5) FAULTY OR DAMAGED PRODUCTS
If the product that you have received is faulty or damaged in any way please accept our sincere apologies for your inconvenience. Under these circumstances please follow the procedure outlined in section 3.
As soon as we receive your faulty/ damaged product we shall arrange your replacement or issue you a refund as outlined in section 4.
If you choose a replacement product you will not be charged for re-delivery of this product.
(7) IMPROPER RETURNS
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) We will not refund or exchange the product;
(b) We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) If we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
