To maximize the customer satisfaction, BGS strongly emphasize after sales service support to keep the customers confident in our company. Few departments have been set upto attend to the after sales queries. The function of these departments is to respond to the customer enquiries, repair and maintenance of computer and other products through our Direct Helpdesk Support where is provisioned for a quick fix response upfront be it Softwares or Hardwares.

In BGS our culture drives everything we do.
The greatest benefit of our culture is the close knit relationship between employer and employee where an open door concept is applied. By believing in this, this allows us to react to situation faster and work on the solution on the timely manner. Each and every employee has to be happy, relax and friendly that leads to having a sense of belonging in the company like a family. There is no formality between the owner and employees. All employees are treated like family. The greatest benefit of our culture is the ability to directly drive positive customer interaction as we organize our company around our customers direct and indirectly.

Strong teamwork is crucial to provide customers with our commitment, reliability and effectiveness in addressing customer satisfaction. Strong team spirit is built within the staffs to ensure the bond between employees is close in order for them to share best practices in offering the best services to the customers. All staffs are committed to provide our customers with quality products and prompt services coupled with total solutions to meet their needs. Teamwork is also integral part to achieve company targets where we collaborate with suppliers.

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