For Local Delivery, we use Poslaju, Gdex or Skynet

Poslaju: https://www.poslaju.com.my/track-trace-v2/

Gdex: https://www.gdexpress.com/malaysia/e-tracking

Skynet: http://www.skynet.com.my/

For shipment from Oversea, we use LWE Logistic / ABX Express

LWE Tracking: http://www.lwe.com.hk/tracking/track

ABX Express: https://www.1tracking.net/

Delivery Policy:

1. Incoming orders will be processed on a daily basis on business days, which is Monday to Friday.

2. Order will be process daily and the shipment will be made on the next day.

3. In the event of technical or resources issue, we reserve the right to delay your order delivery without prior notice.

4. For urgent order, please make a note in your order form so we can try our best to carry a special arrangement for you. However, its not guarantee that your request will be fulfill.

5. After sending out your parcel, tracking number will be updated in the system and you will receive notification email from Lelong.my. There might be occassional delivery delay during peak season such as Hari Raya, Chinese New Year eve, Public Holidays and certain occassion where estimated duration may not apply. You may contact courier service if you are not receiving your parcel within the estimated duration. Under the case where the issue have not resolved , please email us at futuresense.ent@gmail.com and we are happy to assist you with that.

6. Reason causing the parcel to be rejected/returned due to undelivered/wrong address or contact number or delivery had not been attended additional shipping costs for resending the parcel will be bear by buyer.