Welcome to the Lelong.my platform run by Interbase Resources Sdn Bhd and its affiliates (individually and collectively, "Lelong", "we", "us" or "our"). Lelong takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all Users of our Lelong website and mobile application (the "Platform") (we refer to the Platform and the services we provide as described on our Platform collectively as the "Services"). Users refers to a user who registers for an account with us for use of the Services, including both buyers and sellers (individually and collectively, “Users”, “you” or “your”).
As part of Lelong.my compliance to The Personal Data Protection Act 2010 (PDPA) and commitment towards protecting of our member's personal information, Lelong.my has put in place a personal data protection and compliance principles which Lelong.my stands guided by in the provision of our products and services to our members/customers.
Please read Lelong.my Privacy Statement to understand how we use the personal data which we may collect from you. By providing your Personal Information to us, you are consenting to this Privacy Statement, and the collection, the use, the access, the transfer, the storage, and the processing of your personal information as describe in this Privacy Statement.
1. What does this Privacy Statement About
This Privacy Statement is about:
2. What is Personal Data
Personal data is any information which relates directly or indirectly to you. This includes any information which can be used to identify or contact you.
3. What are the kind of Personal Information We Collect
In order for us to provide you with our Products and Services, and to operate in an efficient and effective manner, we need to collect relevant personal information from you. The personal information collected by us may include (but is not limited to) the following: -
You agree only to submit personal data which is accurate and not misleading, and you must keep it updated and inform us of any inaccuracies or changes to such information. We reserve the right at our sole discretion to require documentation to verify the information provided by you.
4. When and How we collect your personal data?
We may collect your personal data from your when you:-
When you access our websites, please be aware that:
5. How We Use Your Personal Information
We may collect and use personal information from you for one or more of the following purposes:-
6. Disclosure of Your Personal Information
As a part of providing you with our Products and/or Services and the management and/or operation of the same, we may be required or need to disclose information about you to the following third parties:
subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to Interbase Resources.
7. If Your Personal Information Provided Is Incomplete
Where indicated (for example in registration/application forms), it is obligatory you provide your personal information to us to enable us to process your application for our Products and/or Services. Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products or services.
8. Access to Your Personal Data
We can assist you to access and correct your personal information held by us.
If you wish to have access to your personal information in our possession, or where you are of the opinion that such personal information held by us is inaccurate, incomplete, misleading or where relevant, not up-to-date, you may make a request to us by email our Feedback department. You should quote your UserID, full name, email address, mailing/billing address and handphone/ fixed phone number and provide brief details of the information you want a copy of in any such request. We shall charge a processing fee for searching for and providing you with access to your personal information to cover administration costs.
We will use reasonable efforts to comply with your request to access or correct your personal information within 21 days of receiving your request and the relevant processing fee.
Please note that we may have to withhold access to your personal information in certain situations, for example when we are unable to confirm your identity or where information requested for is of a confidential commercial nature or in the event we receive repeated requests for the same information. Nevertheless, we will notify you of the reasons for not being able to accede to your request.
9. Withdrawal of consent to continue use, disclosure, store and/ or processing of personal data
You may communicate the withdrawal of your consent to the continued use, disclosure, store and/ or processing of your personal data by email us at firstname.lastname@example.org , and we will process such requests in accordance with this Private Policy and our obligations under the Privacy Laws and other applicable law. However, your withdrawal of consent may mean that we will not be able to continue providing the Services to you and we may need to terminate your existing relationship and/or the contract you have with us.
To delete your account, email us your request to email@example.com .
10. Your Obligations as A Member
You are responsible for providing accurate and complete information to us about yourself and any other person whose personal information you provide us and for updating this personal information as and when it becomes incorrect or out of date by contacting Lelong.my via the contact details provided below. This obligation is a condition to the provision of our Products and/or Services to you and/or any other person authorised or permitted by you or your organisation/company to use the Products and/or Services.
In the event you may need to provide us with personal information relating to third parties (for example about your business partner, spouse or children or where you are the designated person in charge (from an organisation or company) for dealing with us, if you are acquiring and are responsible for a service and/or product that they will use), you confirm that you have (i) obtained their consent or otherwise entitled to provide their personal information to us and for us to use accordingly, and (ii) informed them to read this Privacy Statement at our website at www.lelong.com.my/content/help/PrivacyPolicy
11. Updates To Our Privacy Statement
We may be required to revise and/or modify this Privacy Statement from time to time and the updated version shall apply and supersede any and all previous versions, including but not limited to, booklets, leaflets or hard copy versions. By continuing to use Lelong.my's Products and Services after the communication of such revision and/or modification, you are accepting and consenting to such revision and/or modification. Please check our website and/or our Announcement site for information on our most up-to-date practices.
This website uses Google Analytics, a web analytics service provided by Google, that places text files known as "cookies" on your computer to help us analyze how users interact with the site. This information is then used to further improve our services to all our users.
All data uploaded is not personally identifiable and will not be traceable to any particular individual or devices.
Any website users who do not want their data to be collected with Google Analytics can install the Google Analytics opt-out browser add-on. This add-on prohibits the Google Analytics script running on the website to send any information to Google Analytics. You may visit the Google Analytics opt-out page and install the add-on for your browser and browse for more details on installing or uninstalling the add-on.
13. Our Contact Details
Should you have any queries or concerns in relation to this Privacy Statement, kindly contact us at firstname.lastname@example.org