TERMS & CONDITIONS
PRODUCT ORDERING
We provide various ways in which clients may submit their orders to us. One of the ways is via our ordering form. Please filled in all required information with items you wish to order and we will send an acknowledgement email with the total amount and bank in details to your account within 24 hours. We also accept orders via email : hello@myjoyfulpaws.com or via our Facebook private messaging system. You may contact us in any such ways to make order. We are also partners with several other online marketplaces in which you can conveniently place your order. All payment should be made within 3 days of the confirmation emails. If payment is not received within the stipulated time order is consider cancel.
PRODUCT ADVERTISING and PRODUCT DEscriptION
We will provide certain information and description about third party products and services in our Pawduct Information column. We do not warrant that product description or any prices that are referenced are accurate, complete, reliable or error-free. Your rights with respect to third party products and services are solely as provided by such third party in the documentation accompanying such products and services except set forth by My Joyful Paws. You agree that My Joyful Paws is not liable in any way for the accuracy, completeness, timeliness and correct sequencing of Product Description and for any decision made or action taken by you relying upon the Product Description.
POLICY
Warranty and Return Policy
If for any reason a shipment is lost or damaged you need to notify us within 7 days of purchased.
If a product is defective you may return it within 7 days of your receipt of product and we will refund or replaced such item based on our evaluation. No returns of defective will be accepted after 7 days of receipt. When returning the product it is your responsibility to take reasonable care to see that the products are not damaged in transit and are received by us at our address enclosed to you.
All refunds are at the sole discretion of My Joyful Paws and subject to any applicable return, shipping exchange policy.
