Truegamers Terms and Conditions ("Agreement")

This Agreement was last modified on February 15, 2014.

Please read these Terms and Conditions ("Agreement", "Terms and Conditions") carefully before using www.truegamers.com.my ("the Site") operated by Truegamers ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.truegamers.com.my.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

Intellectual Property
The Site and its original content, features and functionality are owned by Truegamers and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Sites
Our Site may contain links to third-party sites that are not owned or controlled by Truegamers.

Truegamers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Kuala Lumpur, Malaysia, without giving effect to any principles of conflicts of law.

Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Contact Us
If you have any questions about this Agreement, please contact us.

Please note: A Printed receipt is required for all returns and exchanges.

This page details how to return products purchased online at TrueGAMErs.com.my.

Pre-owned Guarantee

This pre-owned product has been carefully tested, and is guaranteed to work. If you are not completely satisfied, simply return the product within 7 days for your money back or identical exchange.

New product returns

Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in sellable condition. We reserve the right to limit returns to unopened or defective products. Defective product(s) will be replaced with a like item, upon return. Terms and conditions of manufacturers warranty apply to defective video games systems and computer hardware after 30 days.

We do not accept returns of:

• Any product(s) returned more than 30 days from the date on the packing slip.
• Any product(s) that has been opened (taken out of its plastic wrap).
• Any product(s) not in its original condition.
• Any product(s) that is damaged, played, or is missing parts.
• Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

How to Return Products Purchased Online

Return to TrueGAMErs.com.my

To return or exchange an item to TrueGAMErs.com.my include the packing list, identify the reason for the return, download Merchandise return form fromhttp://truegamers.com.my/downloads/form.zip and send it to the address on the return shipping label.

Guidelines

Refunds are issued in the bank transfer payment type. Provide truegamers.com.my

Your bank account,account holder name,the refund will issued from our corporate office within 14 business day.

Handling costs are non-refundable. If the reason for your return is due to our error, please send us email at customer@truegamers.com.my.

We reserve the right to refuse any return and to require that certain items be returned directly to the manufacturer